Microsoft Modern Work Engineer (Ace Modern Work)

SUMMARY

We are seeking an
experienced Microsoft Modern Work Engineer (ACE Modern Work) specializing in Microsoft 365, endpoint management, identity, security,
Modern Work implementation, and advanced technical troubleshooting.

This is a hands-on
engineering role focused on implementing, supporting, and optimizing Modern
Work environments. The ideal candidate should demonstrate experience beyond
basic M365 administration or service desk support and be capable of
independently handling technical implementations, escalations, and
modernization projects.

The ideal candidate
has 5+ years of hands-on Microsoft Modern Work experience, particularly
across Intune, Entra ID, Microsoft 365, Exchange Online, Teams, SharePoint
Online, OneDrive, Windows Autopilot, Defender, and PowerShell.

These areas closely
align with the existing Marco - Microsoft Modern Work Engineer.docx, which
emphasizes Intune, Entra ID, Defender, Autopilot, PowerShell, implementation,
troubleshooting, and technical escalation.

JOB RESPONSIBILITIES

Microsoft Modern
Work Solutions

• Design, implement, configure, maintain,
  and troubleshoot Microsoft Modern Work solutions.
  
• Administer Exchange Online, Microsoft
  Teams, SharePoint Online, and OneDrive.
  
• Configure and manage Microsoft Entra ID,
  including authentication, users, groups, Conditional Access, MFA, and
  identity controls.
  
• Design and administer Microsoft Intune environments.
  
• Configure:
  
• Device enrollment
  
• Configuration profiles
  
• Compliance policies
  
• Application deployment
  
• Endpoint security policies
  
• Device lifecycle management
  
• Implement and troubleshoot Windows
  Autopilot.
  
• Support Microsoft Defender and endpoint
  security solutions.
  
• Utilize PowerShell for automation,
  administration, reporting, and troubleshooting.
  

Endpoint &
Identity Modernization

• Modernize traditional endpoint-management
  environments using Microsoft Intune.
  
• Implement Entra ID Join and Hybrid
  Entra ID Join.
  
• Deploy Windows Autopilot for modern
  endpoint provisioning.
  
• Configure Conditional Access, MFA,
  authentication, and identity security controls.
  
• Support hybrid Active Directory and
  Microsoft Entra ID environments.
  
• Troubleshoot complex endpoint,
  authentication, application deployment, device compliance, and identity
  issues.
  

Advanced Support
& Project Delivery

• Deliver Microsoft Modern Work
  implementations and modernization projects.
  
• Provide advanced technical escalation
  support for Microsoft 365, Intune, Entra ID, and endpoints.
  
• Conduct root cause analysis.
  
• Develop permanent remediation for
  recurring or complex technical issues.
  
• Review existing client environments and
  identify opportunities to improve security, performance, manageability,
  and user experience.
  
• Develop technical documentation,
  configuration standards, implementation guides, and troubleshooting
  procedures.
  
• Provide technical guidance to junior
  engineers and support teams.
  

KEY SKILLS

Microsoft Intune •
Entra ID • Microsoft 365 • Windows Autopilot • Exchange Online • Teams •
SharePoint Online • OneDrive • Defender • Conditional Access • MFA • PowerShell
• Endpoint Management • Technical Escalation

Requirements