MIS Officer

About the Job 

• Location: Ortigas (Filinvest Building EDSA) 
• Corporate Title: JO-M 
• Work Arrangement: Hybrid 

Our Consumer Lending team is looking for experienced professionals/fresh graduates to join us in Ortigas in the role of MIS Officer. 

In this role, you are responsible for generating & distributing accurate periodic & ad hoc reports promptly, as well as providing essential analysis based on empirical historical data to aid the Division in decision-making. 

Going Further For You.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

At EastWest, we empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiatives. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

For 30 years, EastWest has emerged as one of the most consumer-focused universal banks in the Philippines. EastWest is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

What the role will entail 

• Generate, validate, and distribute reports accurately and timely. 
• Provide reports for strategic decision-making and regulatory compliance. 
• Participate in automation initiatives of existing SAS Programs for efficiency and error reduction. 
• Troubleshoot both simple & complex SAS program errors and recommend MIS updates for report consistency & efficiency. 
• Maintain customer-centric culture and relay feedback to management on issues including but not limited to customer needs, complaints, fraudulent transactions, and suspicious accounts. 
• Ensure compliance with policies and regulations of the Bank, BSP, and other external regulatory bodies. 
• Implement audit & quality control measures. 

What we're looking for 

• Graduate of any Statistical/Business-related course 
• Strong analytical and MIS skills 
• Working knowledge on Basic Banking Practices, Policies and Relevant Regulatory Concerns 
• Proficient MS Office knowledge 
• Familiarity with Accounting and Financial Principles and Fraud Detection 

What you can expect from joining our team 

• Career development and training opportunities 
• Competitive salary package and benefits  
• Performance-based incentives and recognition programs to reward high-performing individuals. 
• Opportunity to work with industry experts and be mentored by them. 
• Defined career progression paths to guide you in your professional growth.