MoW Program Coordinator

• Support day-to-day Modernization of Work Program administration:


• - Management of Synapse system which tracks all vendors, contracts, and non-employees- Onboarding and offboarding all MoW non-employees, as well as documenting role changes- Initiating and documenting completion of mandatory education requirements for all non-employees- Producing weekly dashboards and monthly non-employee reports for active engagements- Liaising with IT, Supply Chain, HR, and other business areas


• Schedule meetings with internal stakeholders as well as external vendors and business partners, following the Modernization of Work Governance structure and cadence

• Manage of Modernization of Work shared inbox, reviewing all incoming correspondence, routing onboarding/offboarding actions, escalating issues, and filing documents


• Respond to routine external and internal correspondence


• Track and present Modernization of Work Strategy Deployment KPIs on weekly/monthly cadence


• Handle the distribution and tracking of the Modernization of Work Customer Survey


• Performs confidential functions, including developing PowerPoint presentation and written correspondence


• Logistical and administrative support of projects, including preparing reports and scheduling meetings


• Review all final deliverables and reports for formatting and accuracy


• Build and maintain positive relationships with internal and external customers


• Prioritize conflicting needs; handles work expeditiously, proactively, and follows through on projects to successful completion, often with deadline pressures


• Performs other responsibilities as needed/assigned.Organization Expectations, as applicable:

• Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served|


• - Partners with patient care giver in care/decision making- Communicates in a respective manner- Ensures a safe, secure environment|- Individualizes plan of care to meet patient needs- Modifies clinical interventions based on population served- Provides patient education based on as assessment of learning needs of patient/care giver


• Fulfills all organizational requirements

- Completes all required learning relevant to the role- Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards

• Fosters a culture of improvement, efficiency and innovative thinking


• Performs other duties as assigned

Minimum Qualifications to Fulfill Job Responsibilities:

Required

Education

• High school diploma or GED

Experience

• 2-3 years of related experience in an administrative or coordinator function


• Expertise in utilizing the Microsoft Office suite of tools (Outlook, Teams, PowerPoint, Excel, etc.)


• Strong written and verbal communication, able to communicate complex information clearly and succinctly


• Ability to work effectively as a team player


• Strong problem-solving abilities and attention to detail


• Strong customer service skills and willingness to assist others


• Experience working with internal, external, and cross-functional teams

Preferred

Education

• Bachelor’s degree in work-related field/discipline from an accredited college or university

Experience

• 3-5 years of related experience


• Experience in vendor management


• Experience with strategic sourcing, outsourcing, or offshoring