Number of Applicants
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The TP ICAP Group is a world leading provider of market infrastructure.
Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.
Through our people and technology, we connect clients to superior liquidity and data solutions.
The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.
The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.
Role Overview
The role sits within the Global Network Operations team which is responsible for maintaining the operation of ICAP data networks. The team also carries out project based work where required and in conjunction with the Global Network Engineering team.
The Network Operations team is responsible for resolving day-to-day issues, incidents, problems and changes within the network estate. This will include incident diagnosis and management, repair and recovery, monitoring, problem management, root cause analysis and deployment on a number of network platforms.
Role Responsibilities
Support network incident and change activities in a 24x7 global operations team on assigned shift.
Troubleshoot and isolate network incidents within large-scale complex IT environments.
Proactively manage network components in order to prevent incidents.
Utilize all Network Monitoring and Management tools in an efficient and timely manner.
Support changes to the production network while following all required change procedures.
Process internal and external client requests for network changes in line with agreed policies and procedures.
Follow escalation procedures and process, recommend improvements when required.
Review, track and update network operations policies, standards, and processes.
Review production changes for adherence against agreed policy and best practices.
Work collaboratively with ICAP’s other IT infrastructure teams.
Fulfil any additional / ad hoc duties as required to meet the needs of the business
Experience / Competences
Ability to prioritize and handle multiple tasks simultaneously working with minimal supervision
Good communication skills both verbal and written
Willingness to go above and beyond expectations
Demonstrates a resilient, positive and proactive attitude
Ability to work well in a team (experience of working in a global team preferred)
Experience of working in Financial Services
Minimum of 5 years’ experience working in a network operations environment.
Excellent network troubleshooting experience.
Excellent working knowledge of Cisco hardware and configuration (IOS/NX-OS).
Good working knowledge of Checkpoint firewall products
Good working knowledge of routing protocols in particular BGP, OSPF, EIGRP and PIM
Working knowledge of F5 load balancers
Experience of configuring and supporting VPN including SSL, GRE and IPSec.
Experience of working with Web proxies (e.g. Bluecoat/Scansafe).
Experience of networking tools (e.g. Netscout, Ciscoworks, HPOV, Wireshark).
Awareness of ITIL processes (change control, incident management etc).
Skilled in Microsoft Office applications
Professional Qualifications
Cisco CCNP or equivalent experience
Fortinet NSE 4 / FCP Network Security or equivalent experience
Special Job Requirements
Working to a shift rota
Not The Perfect Fit?
Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.
Company Statement
We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.
Location
Philippines - A.T. Yuchengco Centre - Taguig CityConnecting clients, communities and colleagues for sustainable growth
TP ICAP connects people, platforms, ideas, and insight across the world’s financial, energy and commodities markets. As a global leader in market infrastructure and data-led solutions, we enhance market access, increase efficiencies, and unlock possibilities.
Work with us
Joining TP ICAP puts you at the heart of markets that matter.
You’ll have the freedom to innovate and act on your initiative. We’ll train you and build your abilities in your specialist area, so that you can become an expert in your field. And all within a connected network that’s there to set you up for success.
More about us
TP ICAP Group is a collection of premium brands each with a distinct, client-focused offering. Underpinning and connecting these client-facing brands is the financial security, operational strength and know-how we have as a Group.
Connections are at the heart of what we do. We combine our people’s know-how with the latest technology to improve price discovery, trade execution and liquidity flow.
Connections create strength. Through them, we help our clients to manage risk, realise investment strategies and expand the scope for growth.
And connections act as a catalyst. Sparking richer solutions for our clients to break new ground, modernising markets for future performance, and creating dynamic careers for our people.
Our capacity to connect builds trust, supports communities and gives us the power to anticipate and respond to change, whatever direction the world takes. It’s what makes TP ICAP a mainstay in the global markets, now and in the future.
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