New Job Opening: Broker Support Administrator in Manila, Philippines

Job Description

Join a well-established Australian insurance brokerage that is committed to providing personalised advice, exceptional service, and long-term risk solutions for businesses and individuals across a diverse range of industries

The Opportunity

The Broker Support Administrator will play an integral role in supporting the broking team by coordinating insurance administration activities, maintaining accurate client and policy information, liaising with insurers, and helping ensure day-to-day operations run efficiently. This opportunity is ideal for an insurance professional who enjoys working behind the scenes, takes pride in producing accurate work, and thrives in a structured, fast-paced environment

Why join us?

• Proudly Great Place to Work® certified


• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more


• Grow with stability: 100+ in our 10-Year Club by 2025


• Dynamic talent network: 2,000+ across APAC and beyond


• Competitive compensation with annual reviews


• Comprehensive medical care for you and your family


• Generous paid leave because work-life balance matters


• Level up with tailored training & development programme


• Flexible work setup

Staff Testimonial

“Working for the best client and loving what you do makes everything enjoyable at work.” - Senior Broker, ASW Philippines.

What You’ll Do

• Provide dedicated administrative and policy support to Account Executive team across commercial and personal lines.


• Prepare renewal quotations, business quotations, and assist with policy renewals and conversions


• Update and maintain renewal checklists, quote comparison summaries, and policy records to ensure accuracy and timely processing.


• Perform support tasks across multiple brokers and stakeholders, acting as a central administration resource for the team.


• Liaise with insurers and underwriters to assist with quoting, policy placement, endorsements, and ongoing servicing activities.

Key Criteria

• At least two  years of relevant experience in an Australian insurance brokerage


• Familiarity with broker management platforms like Insight or WinBEAT, and document management tools such as Luci or Lucinda.


• Exceptional accuracy and efficiency to consistently produce high-quality work


• Strong capability to manage a high volume of work and handle competing priorities


• Excellent written and verbal English communication skills with a professional, organized, and proactive approach.

Work Set Up

• Manila (BGC, Taguig): Australian business hours (6:00 AM to 3:00 PM PHT) with full onsite work during the first 3-6 months. Hybrid working arrangements may be considered thereafter, subject to performance and business requirements

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