New Job Opening: Junior Claims Administrator in Manila, Philippines

Job Description

Join a leading Australian claims services company delivering end-to-end motor assessment and repair solutions - Established in 2014, the business has earned multiple industry awards and provides nationwide coverage across Australia and New Zealand.

The Opportunity

Your speed and accuracy in data entry will directly accelerate the claims process, helping deliver fast, high-quality outcomes from the moment a claim is lodged. You’ll be working closely with a supportive team and build a strong pathway for career growth.

Why join us?

• Proudly Great Place to Work® certified


• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more


• Grow with stability: 100+ in our 10-Year Club by 2025


• Dynamic talent network: 2,000+ across APAC and beyond


• Competitive compensation with annual reviews


• Comprehensive medical care for you and your family


• Generous paid leave because work-life balance matters


• Level up with tailored training & development programmes


• Flexible work setup

Staff Testimonial

“ASW is my second home and family. They have opened a lot of opportunities for me.” - Underwriting Assistant, ASW Philippines.

What You’ll Do

• Log and manage claims in the system with speed and accuracy.


• Enter client data and upload supporting documents efficiently.


• Monitor workflows to ensure claims are processed without delays.


• Communicate clearly with internal teams to resolve issues quickly.


• Support ad hoc projects that improve processes and team efficiency.


• Collaborate with colleagues to maintain a smooth, high-performing claims operation.

Key Criteria

• Bachelor’s Degree in Business Administration, Office Management, or related program.


• 1–3 years of experience in fast-paced data entry or admin roles.


• Strong attention to detail with excellent accuracy.


• Confident communicator, both written and verbal.


• Quick learner who adapts well in a collaborative team environment.


• Proficient with computers; intermediate MS Office skills essential.


• Proactive, approachable, and committed to delivering quality outcomes.


• Experience in insurance, finance, or bookkeeping is a plus, but not required.

Work setup:

• Manila (BGC, Taguig): Australian hours (6 am – 3 pm PHT) with a hybrid setup (3 days onsite, 2 days remote). Must also be willing to work New Zealand local hours.

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