New Job Opening: Scheduling Coordinator in Manila, Philippines​

Job Description

Be part of a well-respected global healthcare services firm delivering independent medical assessments, peer reviews, and compliance solutions - built on decades of industry expertise.

The Opportunity

Support a worldwide medical services organization by ensuring accurate scheduling, timely physician communication, and smooth end-to-end workflows. 

Why join us?

• Proudly Great Place to Work® certified


• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more


• Grow with stability: 100+ in our 10-Year Club by 2025


• Dynamic talent network: 2,000+ across APAC and beyond


• Competitive compensation with annual reviews


• Comprehensive medical care for you and your family


• Generous paid leave because work-life balance matters


• Level up with LinkedIn Learning and tailored training


• Flexible work setup

Staff Testimonial

“ASW is my second home and family. They have opened a lot of opportunities for me.” - Underwriting Assistant, ASW Philippines.

What You’ll Do

• Schedule exams via system, doctor portals, and phone with physician offices.


• Confirm appointment details and coordinate ancillary services as needed.


• Maintain professional communication with physicians and staff.


• Provide scheduling support to other offices and ensure accurate documentation.


• Prioritize tasks efficiently to meet deadlines.

 Key Criteria

• 2+ years of voice or administrative support experience, preferably in healthcare.


• Proficient in handling high-volume calls and administrative tasks.


• Typing speed of 35 WPM or higher.


• Strong verbal and written communication skills in English.


• Highly organized with excellent time management and ability to meet deadlines.


• Proficient in Microsoft Outlook, Excel, Word, and familiar with PDF/TIFF formats.

 Work setup:

• Manila (BGC, Taguig): US Pacific Standard Time of 8.00am to 5.00pm (11.00pm to 8.00am PHT) with a full onsite work arrangement. 

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