New Job Opening: Student Mentor in Manila, Philippines

Job Description

The Opportunity

Why join us?

• Proudly Great Place to Work® certified


• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more


• Grow with stability: 100+ in our 10-Year Club by 2025


• Dynamic talent network: 2,000+ across APAC and beyond


• Competitive compensation with annual reviews


• Comprehensive medical care for you and your family


• Generous paid leave because work-life balance matters


• Level up with LinkedIn Learning and tailored training


• Flexible work setup

 Staff Testimonial

“Being part of this team is rewarding because my work in rostering and administration directly supports quality care delivery while allowing me to grow in a fast-paced and supportive environment.” -Allocations and Admin Assistant, ASW Philippines.

 What You’ll Do

• Deliver senior support sessions to help students overcome challenges with course content.


• Provide one-on-one mentoring and coaching to keep students motivated and progressing.


• Guide students through course completion and support them in achieving CompTIA A+, Network+, Security+, and CySA+ certifications.


• Facilitate small-group exam preparation sessions to strengthen knowledge and build exam confidence.


• Monitor student progress, identify learning gaps, and provide proactive guidance and support where needed.


• Build strong relationships with students and provide ongoing encouragement, accountability, and career-focused support throughout their learning journey.

 Key Criteria

• Bachelor’s degree in a relevant field; professional certifications are a plus.


• 
  
  IT experience is essential — you must have a professional IT background, with hands-on IT experience highly desirable.
  
  
  CompTIA certifications are a strong advantage, particularly A+, Network+, Security+, and/or CySA+.
  
  


• 
  
  Excellent English communication and mentoring skills, with experience in education, training, teaching, or supporting learners highly desirable.
  
  


• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) and CRM data management.


• Highly organized and detail-oriented, with the ability to manage competing priorities and urgent tasks.


• Passionate about delivering exceptional customer and student support.

Work setup

• Manila (BGC, Taguig): Australian hours (6 am–3 pm PHT) with a hybrid setup once a month.

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