Onboarding Administrator (Smartsourcing - People and Culture)

Hi! We’re Smartsourcing, looking for an Onboarding Administrator who can work with us full-time and on-site !
Where?📍 Crown 7 Business Centre, Pope John Paul II Ave, Cebu City, Cebu

As an Onboarding Administrator , you will play a critical role in welcoming new employees to Smartsourcing and ensuring they have a successful transition into their roles. You will be responsible for managing all aspects of the onboarding process, from initial offer acceptance to the first day and beyond.

Some of the things we expect you to do are to:

• Coordinate and execute the onboarding process for new hires, ensuring a smooth and efficient transition.
• Collect and process new hire paperwork, including tax forms and benefits enrollment.
• Set up new employee accounts and access to necessary systems and equipment.
• Schedule and coordinate onboarding activities, including training sessions, department introductions, and team lunches.
• Prepare welcome packages and materials for new hires.
• Be the first point of contact for new hires, answering questions and providing support throughout the onboarding process.
• Manage the offboarding process for departing employees, ensuring all company property is returned and access to systems is deactivated.
• Collect and process exit paperwork.
• Conduct exit interviews.
• Develop and maintain onboarding training materials and programs.
• Coordinate and track employee completion of required training and certifications.
• Identify and source new training resources as needed.
• Develop and maintain reports on onboarding and offboarding metrics.
• Analyze data to identify areas for improvement in the onboarding process.
• Present findings and recommendations to HR leadership.

Requirements

We would need you to be or have the following:

• Minimum 1-2 years of experience in human resources, administration, or a related field.
• Strong understanding of HR processes and procedures.
• Excellent organisational and time management skills.
• Proficient in Microsoft Office Suite.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks simultaneously and meet deadlines.

It would be awesome if you are or also have:

• Experience with onboarding or applicant tracking systems (ATS) is a plus.

Benefits

Be a part of the Smartsourcing crew 😄!

Smartsourcing was born with the purpose of changing people’s lives. Our goal is not only to make sure businesses grow and succeed but also, that you love where you work and thrive. We recruit, train, and support you and provide great benefits. We take pride in the fact we are an award-winning organisation, hailed as one of the best employers and workplaces in Asia as seen on Great Place to Work and HR Asia .

Here’s why we think you’d love working at Smartsourcing…

At Smartsourcing, we’re all about fostering a positive work environment for you. We’re always looking for folks who are unafraid to be their absolute authentic selves because we value diversity and inclusion.

We’re proud to be a certified Great Place to Work. We believe that we can expect the best out of you only when you're happy with where you work and what you do. This is why It is so vital for us that you have a healthy work-life balance.

Some of our company perks include:

• 💰 Above-industry salary package
• 🌞 Day Shift
• 😊 Fixed weekends off
• 👩‍⚕️ HMO coverage for you and your dependent/s from day one
• 😋 Free lunch every day
• ☕ Free coffee every day (latte, americano, or cappuccino) made by our in-house barista
• ⛹️ Sports wellness clubs including free-diving
• 🏋️ Subsidized gym membership at Anytime Fitness
• ✈️ Travel opportunities to Australia
• 🙌 Exclusive discounts in selected restaurants and merchants
• And so much more!