Job Description - Onboarding Associate


Be #InGoodHands with Metrobank!


 


Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!


 


Position Title: Onboarding Assistant


Job Summary:


To ensure a smooth, timely, and compliant onboarding process by accurately managing pre-employment requirements, maintaining complete and reliable employee records, and supporting Day 1 readiness to deliver a positive onboarding experience for new hires


Job Description:



  • Ensures applicants are fully informed of pre-employment requirements and complete them accurately and within prescribed timelines. 

  • Maintains completeness and accuracy of pre-hiring documentation to support compliant and timely hiring decisions. 

  • Facilitates medical clearance and background investigation processes to ensure all candidates are assessed as fit to work prior to onboarding. 

  • Resolves payroll discrepancies promptly to ensure accurate salary processing and employee satisfaction. 

  • Delivers timely and accurate hiring rosters every 1st and 16th of the month to support workforce onboarding schedules. 

  • Maintains integrity, accuracy, and completeness of employee data in the Human Resources Information System (HRIS) to support downstream HR processes. 

  • Ensures timely distribution of Day 1 schedules and employment documents to enable a smooth onboarding experience. 

  • Establishes complete and compliant employee 201 files for secure records management and audit readiness. 

  • Supports effective onboarding experience by facilitating orientation sessions and ensuring new hires are properly oriented on policies and processes. 

  • Ensures Day 1 readiness by preparing and distributing complete onboarding kits, including IDs, ATM cards, and welcome materials. 

  • Provides administrative support as needed to ensure continuity and efficiency of onboarding operations. 


 


 


Qualifications:



  • Bachelor's degree in Human Resources, Psychology, Business Administration, or any related field.

  • At least 6 months to 1 year of experience in HR administrative, onboarding, or recruitment support functions.

  • Experience in handling HR documentation, employee records, and other administrative tasks.

  • Strong stakeholder management skills with the ability to coordinate effectively with candidates, hiring managers, and internal teams.

  • Detail-oriented with a high level of accuracy in processing and monitoring onboarding requirements.

  • Proficient in Microsoft Excel and other Microsoft Office applications.

  • Excellent written and verbal communication skills.

  • Able to manage multiple tasks and meet deadlines in a fast-paced environment.

  • Demonstrates professionalism, customer service orientation, and commitment to delivering a positive onboarding experience.


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About the Company

Meaningful Banking From Metrobank

Don't let the name fool you -- Metrobank is a global operation. The Metropolitan Bank and Trust Company provides a full range of banking services to individual and commercial clients through around 800 offices in the Philippines, Asia, Europe, and the US. Its services include deposits, savings, loan...

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