Online Shopping Support Specialist

We’re hiring an Online Shopping Support Specialist to assist customers with their shopping needs. If you love customer service and e-commerce, this role is perfect for you!

Your Role:

• Respond to customer inquiries via chat, email, phone, and SMS
• Assist with order tracking, returns, and refunds
• Recommend products and upsell when appropriate
• Maintain accurate records and contribute to service improvements

What We’re Looking For:

• 1+ year of customer service or e-commerce experience
• Strong communication and problem-solving skills
• Familiarity with Shopify and CRM tools
• Detail-oriented with a proactive mindset
• Ability to work efficiently in a remote setting

What We Offer:

• $5/hour plus commissions and annual raises
• Paid time off and health insurance
• Performance-based incentives
• Work-from-home opportunity with career growth

Join us today!