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Operations Admin Associate

icon building Company : Angkas
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Operations Admin Associate

Description
  • Provide administrative support to the operations team, including scheduling meetings, managing calendars, and preparing reports.
  • Assist with onboarding new drivers and riders.
  • Maintain accurate and up-to-date records of driver and rider information.
  • Input and update data into relevant systems, such as CRM and operational databases.
  • Ensure data accuracy and consistency.
  • Generate reports and analyze data to identify trends and insights.
  • Identify and resolve operational issues, such as driver availability, rider complaints, and system malfunctions.
  • Escalate complex issues to the appropriate team members.
  • Provide support to riders and drivers through various channels, including phone, email, and chat.
  • Resolve customer inquiries and complaints in a timely and professional manner.
  • Identify opportunities to improve operational processes and workflows.
  • Contribute to the development and implementation of new initiatives.
  • Adhere to company policy and procedures.
  • Achieve or exceed targets and other key objectives assigned by your Immediate Supervisor.
  • Participate in ongoing training and development programs.
  • Accept other associated responsibilities and projects as the need arises.

Contract: 4 Months

Competencies for the Job 

  • Office Administration
  • Rider Onboarding
  • Data Management
  • Task Prioritization
  • Compliance and Motorcycle Safety
  • Growth Mindset


Requirements
  • Bachelor’s degree in Business Administration, Commerce, or any relevant field.
  • At least 1-2 years of experience in administrative or operational support.
  • Proficiency in Google Suite.
  • Strong organizational and time-management skills
  • Attention to detail
  • Good communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Problem-solving and decision-making abilities


Benefits

Why join Angkas?

  • Freedom of work
  • Work life balance
  • Free meal and use of gym
  • Opportunities for promotion
  • Start-up environment
  • Multi-cultural and Agile work environment
  • Diversified use of technology
Original job Operations Admin Associate posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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