Operations and Office Experience Admin Associate

Hi! We’re Smartsourcing, looking for an Operations and Office Experience Admin Associate who can work with us full-time and on-site !

Where? Crown 7 Business Centre, Pope John Paul II Ave, Cebu City, Cebu

As an Operations and Office Experience Admin Associate,

You will be reporting to our client’s Chief Operating Officer (COO).

Some of the things we expect you to do are to:

• Support COO with Calendar Management.
• Support the onsite Reception team by receiving phone calls via the 3CX app.
• Support the Operations Team in a broader Team Assistant role.
• Manage the client’s Reception email with MS365 Outlook.
• Transpose appropriate emails into the client’s CRM (Hubspot) and assign Leads according to the Divisional Specialisation Matrix.
• Escalate emails and tickets without a clear direction to the COO or onsite Reception team.
• Work in collaboration with the onsite Reception team (via Teams) to update Meeting Room Bookings for any requests coming through the Reception Inbox.
• Support COO by creating MS Office files (Powerpoint/Word) from templates for presentations (eg. Firm Meetings).

We would need you to be or have the following:

• An understanding of MS Excel and creating/manipulating spreadsheets would be useful.
• A high degree of accuracy is required in the role.
• A high degree of Confidentiality is required in this role.

It would be awesome if you are or also have:

• For the presentation documents, a small level of graphics software capability (eg. Canva or Figma) would be useful, however not a must.

Be a part of the Smartsourcing crew !

Smartsourcing was born with the purpose of changing people’s lives. Our goal is not only to make sure businesses grow and succeed but also, that you love where you work and thrive. We recruit, train, and support you and provide great benefits. We take pride in the fact we are an award-winning organisation, hailed as one of the best employers and workplaces in Asia as seen on Great Place to Work and HR Asia .

Here’s why we think you’d love working at Smartsourcing…

At Smartsourcing, we’re all about fostering a positive work environment for you. We’re always looking for folks who are unafraid to be their absolute authentic selves because we value diversity and inclusion.

We’re proud to be a certified Great Place to Work. We believe that we can expect the best out of you only when you're happy with where you work and what you do. This is why It is so vital for us that you have a healthy work-life balance.

Some of our company perks include:

• Above-industry salary package
• Day Shift
• Fixed weekends off
• HMO coverage for you and your dependent/s after one (1) month
• Free lunch every day
• Free coffee every day (latte, americano, or cappuccino) made by our in-house barista
• ️ Sports wellness clubs including free-diving
• ️ Subsidized gym membership at Anytime Fitness
• ️ Travel opportunities to Australia
• Exclusive discounts in selected restaurants and merchants
• And so much more!