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Operations Executive

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Job Description - Operations Executive

Company Description

Informa Markets is a division of Informa plc. With a growing portfolio of 30 trade events in Southeast Asia, we create business growth opportunities for ASEAN and the rest of the world in a wide range of industries including Furniture & Interiors, Industrial Machinery, Renewable Energy, Power, Security, Construction, Food, Oil & Gas, Hospitality, Livestock, Beauty, Water & Wastewater Subcontracting, Environmental Technology and HVAC. As the world’s leading exhibitions organiser, we bring a diverse range of specialist markets to life, unlocking opportunities and helping them to thrive 365 days of the year. Our deep knowledge and passion for the industry sectors we serve allow us to create valuable experiences where people can succeed. At our events, people build relationships, close deals and grow their businesses. These global networks, skilled, passionate people and market-leading events provide exciting opportunities for business people to achieve their ambitions.   

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

Job Description

The Operations Executive plays a vital role in supporting the operational execution of exhibitions and events organized by Informa Markets Philippines. This position is responsible for managing supplier relationships, coordinating venue and logistical requirements, and ensuring smooth on-site delivery. The role involves close collaboration with project teams to ensure operational excellence from planning to post-event reporting.

Supplier & Venue Coordination

  • Recommend, evaluate, and appoint suitable suppliers in accordance with project needs and company standards.
  • Serve as the primary liaison for venue providers and ensure all operational requirements are fulfilled.
  • Conduct supplier briefings and site inspections to ensure compliance with expectations.

Project & Exhibitor Support

  • Collaborate with project teams to identify, plan, and fulfill operational requirements for each event.
  • Support exhibitors by addressing operational inquiries and facilitating logistical arrangements.
  • Develop detailed operations manuals and timelines in coordination with project stakeholders.

On-Site Operations 

  • Support the on-site operations setup and dismantling in alignment with project schedules.
  • Supervise supplier and venue performance during the event.
  • Coordinate manpower allocation and ensure adequate staffing levels for all operational tasks.
  • Conduct on-site meetings with suppliers and venues to address real-time issues.

Reporting & Documentation

  • Compile comprehensive post-show operational reports, including key learnings and improvement points.
  • Manage and reconcile all operational invoices and related documentation for finance processing.

General Support

  • Attend internal planning and review meetings as required.
  • Support ad hoc operational tasks and initiatives as delegated by the Operations Manager or project teams.

Qualifications

  • Diploma or degree holder in any field
  • Minimum of degree or 2 years’ experience in organizing events / hospitality industry
  • Excellent multi-tasking and organizational skills
  • Must be able to work efficiently and calmly under pressure
  • Excellent attention to details
  • Excellent time management
  • Flexibility and willingness to work long hours when required
  • Willingness to travel and work overseas
  • Ability to meet tight and sometimes changing deadlines
  • Efficient and sensitive handling of confidential information
  • Good oral and written skills in English

Additional Information

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

  • Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
  • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
  • Broader impact: take up to four days per year to volunteer, with charity match funding available too
  • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
  • Time out: annual leave plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
  • A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
  • Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
  • Recognition for great work, with global awards and kudos programmes
  • As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.

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