Operations Executive

About Us:

The FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It’s the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers so much more than what we do. FT people come from all kinds of backgrounds and work across a huge range of disciplines and locations, and findan empowering, warm and welcoming culture that values curiosity and rewards smart, ambitious thinking. Those who are willing to unite around our mission and live our values will find plenty to challene, inspire and interest them. Like the audiences we serve, no two FT people are the same; but together we help our audience be better informed and understand the world around them. It’s a job that’s never mattered more, and a career that can take you anywhere you want to go.

Our commitment to diversity and inclusion in the workplace:

At the FT, we give all employees a voice so that diverse perspectives are heard and valued. We believe that a supportive workplace is one where employees feel they can be themselves at work. We'll continue to remove barriers for all, and in particular barriers facing employees from underrepresented groups.

About the role:

FT Longitude is a thought leadership specialist that is fully owned by the Financial Times Group. Our product offering spans three areas: Strategy, a set of services that helps clients to plan and execute effective and differentiated thought leadership campaigns; Research, which encompasses surveys, interview programs, data modelling and desk research; and Content, which covers multi-format thought leadership campaigns, spanning reports, articles, opinion pieces, visual and interactive content. We work hard to build and maintain a strong, engaging culture that motivates and inspires our team to do great work, learn new things and develop their careers.

The Operations Executive will be responsible for ownership of all revenue operations and relevant admin. Responsibility for all relevant systems as well as related processes and workflows. Documentation and evolution of business processes. Produce and manage business reporting along with ad hoc analysis.

Responsibilities:

Revenue operations

• Creation of projects in ERP system (Kantata)
• Management of sales invoicing processes including order creation liaising with the finance and sales teams to ensure timely invoicing.
• Manage project closure process, ensuring timely closure and reconciliation of projects.

System management

• Management and evolution of all relevant systems and integrations (currently Salesforce (SF), Kantata and Monday.com)
• Liaising with relevant admin providers to ensure that systems and related processes are up to date.
• Project management of any system upgrades as well as process and workflow updates.

Reporting

• Ownership and production of regular reporting to senior management.
• Produce ad hoc analysis as and when required liaising with relevant departments and senior managers.
• Ownership of business processes
• Build knowledge of all relevant business processes
• Work across various teams to document and evolve processes and workflows where necessary.

Qualifications :

• Prior relevant experience would be ideal.
• Extensive experience with systems is vital (SF, Kantata, Monday.com, would be ideal but not essential)
• Proficient user of MS Office
• Excellent analytical and data modelling skills
• Excellent general understanding of business workflows
• Signs of Success/KPIs
• Ensure accuracy and timeliness of all data and reporting across all systems and teams.
• Ensure all relevant processes are communicated and followed.

What’s in it for you? Our Benefits:

Our benefits vary depending on location, but we are committed to providing best in class perks across all our offices as well as an inclusive environment to develop your career. Examples of our benefits include; generous annual leave allowances, flexible working (including working from home), health coverage (medical, dental & vision insurance), 401k and company match, enhanced maternity & paternity packages, and Giving Back opportunities. Full details of our benefits can be found here.

Further Information:

The FT is committed to providing an inclusive working environment for all. We are an equal opportunities employer who seeks to recruit and appoint the best talent regardless of gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We also promote flexible working and will consider specific requests around flexibility for all roles where it can be accommodated. Please let us know if you require any adjustments as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements, or have any questions, please contact a member of our HR team who will be happy to help.