Operations Manager

Company : Ubiquity Global Services

Job Type : Full Time

Southwoods, Laguna

Number of Applicants

000+

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Job Description - Operations Manager

Responsibilities:

Responsible for management of the unit and performance of all employees
Manage the group and deliver the goals and metrics of each
Serve as primary client and UGS contact
Other responsibilities include operations management, team performance management, client management, performance metrics, mentoring and special projects

Qualifications:

Bachelor's degree, any field
Experience as BPO Account/ Operations Manager for at least 2 years
Must have at least 2 years BPO experience in Financial Programs
Managerial experience of teams greater than 40 FTE
Excellent interpersonal and leadership skills.
Excellent written and verbal communication skills.
Strong planning, change management and organizational skills.
Demonstrate ability to solve problems, achieve results and foster strong customer service orientation.
High degree of initiative, team building and dedication to effective positive change.
Willing to work on any shift schedule especially graveyard
Willing to work in Southwoods, Laguna

Original job Operations Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Operations Manager

Job Description - Operations Manager

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