Operations Supervisor

Posted 2 days ago and deadline of application is on 19 Jun

Recruiter was hiring a day ago

Posted 2 days ago and deadline of application is on 19 Jun

Recruiter was hiring a day ago

2024-06-20T04:19:19.332508+00:00 2025-06-19T16:00:00+00:00

Job Description

• Oversee daily duties of employees to ensure that quality standards are being met and proper procedures are being followed
• Give guidance to employees in handling errors, problems, complaints, and/or disputes
• Performance analyses of employees
• Coordinate work schedules and duty assignments
• Perform orientations and/or schedule training as needed for employees
• Interpret and explain work procedures and policies to staff
• Perform employee evaluations and make recommendations on personnel actions.
• Prepare and manage reports, manuals, correspondence, and other documents using a database or word processing
• Review records and reports relevant to payroll, production, and other workplace activities for monitoring employee activities and evaluating performance
• Work with other supervisors to coordinate workplace activities with other departments, units, or teams
• Implement company or departmental policies, procedures, and quality/service standards
• Maintain records, including inventory, personnel, orders, supplies, and maintenance documentation

Minimum Qualifications

• Bachelor’s degree in business, management, or a related field
• 3+ years experience in an administrative role, with at least 2 years in a supervisory capacity
• Proven leadership and team-building skills
• Excellent communication, interpersonal, and organizational skills
• Working knowledge of Microsoft Office and Google Suite
• Ability to work well under pressure and meet deadlines

Required Skills

• Attention to Detail
• Customer Service
• Critical Thinking
• Data Encoding / Data Entry
• Computer Literacy / Basic Computer Skills

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About JoyRide PH

JoyRide is the first and only homegrown superapp in the Philippines that offers a diverse range of ride-hailing and delivery services. With over 10 million app downloads, JoyRide operates 24/7 in different cities, catering to the needs of commuters in Metro Manila, Rizal, Bulacan, Cavite, Laguna, Cebu, and Baguio City, and soon set to expand its services to Pampanga and Ilocos Norte. JoyRide began its journey as a Motorcycle Taxi (MC Taxi) service, challenging the existing ride-hailing monopoly in the country, and has now expanded to offering 4-wheel options like JoyRide Car, JoyRide Taxi Cab, and JoyRide Super Taxi. Guided by its vision of becoming the country's premier mobility company, JoyRide is steadfast in its commitment to continually explore accessible, efficient, and innovative technology-driven mobility solutions that empower and positively impact the various communities it serves.

Supervising and managing the staff, including recruiting, training, and scheduling employees Overseeing inventory management, including ordering products, tracking stock levels, and restocking when necessary Ensuring that the store is kept clean and organized at all times Developing and implementing policies and procedures to maximize efficiency and productivity Maintaining a strong focus on customer satisfaction, ensuring that all customers receive the highest level of service possible Monitoring and analyzing sales data to identify trends and opportunities for improvement Developing and implementing marketing strategies to attract new customers and increase sales Ensuring that all products are properly displayed and marketed to customers Working closely with vendors and suppliers to ensure timely delivery of products and services Developing and managing budgets, including monitoring expenses and revenue and making adjustments as needed

Posted 2 months ago • Apply before 29 Jul Recruiter was hiring a day ago

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