Operations Team Leader (Healthcare) | Immediate Hiring!

Operations Team Leader (Healthcare) | Immediate Hiring!!

Supervisors/Team Leaders (Call Centre & Customer Service)

This is a full-time on-site role as an Operations Team Lead at Snapscale Corporation. As an Operations Team Lead, you will be responsible for overseeing day-to-day operations, managing a team of employees, ensuring customer satisfaction, analyzing data and trends, and effective communication within the team and with stakeholders.

Qualifications

• At least 2 years of Client Satisfaction and People Management experience
• Analytical Skills and Operations Management experience
• Strong problem-solving and decision-making abilities
• Ability to work well under pressure and meet deadlines
• BPO experience is a requirement
• Handling healthcare accounts is a PLUS!
• Bachelor's degree in Business Administration or related field

Work Setup

• Fixed two days off

What's in it for you?

• HMO
• Competitive salary + Allowances 
• Government mandated benefits
• Healthy work environment

Your application will include the following questions:

How many years' experience do you have as an Operations Team Leader?

How many years of people management experience do you have?

Have you worked in a call centre before?

How many years' experience do you have in BPO operations?

How would you rate your English language skills?

How many years' experience do you have in the BPO industry?

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