Oracle Middleware Support Engineer

Job Expectations:

• Position Level: Experienced - Senior
• Employment Type: Full-Time; 1-Year Independent Contractor
• Work Setup & Location: Fully Remote - Philippines
• Work Schedule: PH Night/Mid Shift; with required overlap with US business hours
• Industry: Cloud Consulting & Managed Services

About the Job:

We are looking for a Senior Oracle Middleware Support Engineer to join our client's team and provide L2/L3 production support for Oracle middleware environments and applications. The role will focus on supporting, maintaining, and troubleshooting Oracle middleware environments, with a strong emphasis on Oracle WebLogic Server and Oracle SOA Suite. The successful candidate will have solid hands-on experience with Oracle 11g/12c environments and be comfortable handling complex production issues and escalations.

Key Responsibilities:

• Provide L2/L3 production support for Oracle middleware environments and applications.
• Administer, monitor, maintain, and troubleshoot Oracle WebLogic Server.
• Support Oracle SOA Suite 11g/12c environments.
• Troubleshoot production incidents, analyze logs, and perform root cause analysis.
• Monitor and troubleshoot application and middleware performance.
• Support and maintain legacy Oracle middleware environments.
• Work with technical and application teams to resolve complex production issues.
• Document troubleshooting steps, resolutions, and operational procedures.

Qualifications:

• 4+ years of relevant experience in Oracle middleware, application support, or a related role.
• Strong hands-on experience with Oracle Middleware.
• Relevant Oracle 11g/12c experience is required.
• Experience with Oracle WebLogic Server.
• Experience with Oracle SOA Suite 11g/12c.
• Experience with Oracle Database 11g.
• Experience with Oracle Enterprise Manager (OEM).
• Exposure to BPM, BPEL, and/or ADF.
• Strong production support and application troubleshooting experience.
• Experience with performance troubleshooting, tuning, and root cause analysis.
• Comfortable providing L2/L3 escalation support.
• Experience working with legacy Oracle systems and environments.

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Only shortlisted candidates will be contacted. Updating or tailoring your CV is highly recommended.