Order Management Specialist

The organization is looking for an Order Management Specialist to help us build and scale the 
team. This team is responsible for reviewing opportunity/quote details with Salesforce CPQ to 
ensure orders meet company booking policies and revenue guidelines.

The ideal candidate will be a key member within a diverse and inclusive Revenue Operations organization who carries a passion to drive operational efficiencies and is constantly looking for ways to improve and accelerate the quote-to-cash cycle. 

Responsibilities 
● Provide world-class support and guidance to the Sales team by responding to daily 
inquiries related to bookings. 
● Serve as an Order Management subject matter expert to various business partners in 
Finance, Sales, Professional Services, Deals Desk, Sales Operations, and Business 
Systems. 
● Process opportunities and maintain data accuracy in Salesforce by reviewing order 
forms, master agreements, SOWs, purchase orders for accuracy and completeness in 
accordance with company and revenue policies. 
● Assist with monthly reconciliation reports of sales orders. 
● Assist in projects on process improvements, system optimization, and production bugs. 
● Be hands on with operational activities that achieve tactical and strategic objectives. 

Key Qualifications 
● Bachelor’s degree in business administration or accounting, or related field. 
● 3 to 5 years of experience in Order Management / Operations, preferably within a highgrowth SaaS company or software industry. 
● Understanding of the sales cycle and basic knowledge of software revenue recognition 
principles including ASC 606 is a plus. 
● Intermediate knowledge of Google Suite and MS Excel (pivot tables, vlookups, etc)
● Ability to work independently and move fast, adapt, and thrive in a dynamic and fast 
changing environment. 
● Strong interpersonal skills and experience collaborating successfully with diverse cross 
functional teams. 
● Team player attitude to assist with quarter end close activities during tight deadlines. 
Preferred Qualifications 
● Experience with Salesforce, CPQ, and Netsuite would be an advantage

Work Arrangement

• Work Days: Monday to Friday 
• Work from home set up after 5-day onsite training in Makati City. 
• Shift Schedule: 10:00pm to 7:00am Manila time but must be flexible to be assigned to other shift schedules
• Earn PHP 50,000 - 80,000 depending on the experience 

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All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law.

Genfinity as an Equal Opportunity Employer, believes in each person’s potential, and we’ll help you achieve yours.

All information will be kept confidential according to EEO guidelines.

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