OTC Contract Analyst

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Responsibilities :

JOB PURPOSE/MISSION/SUMMARY:

The Contract Analyst is responsible for managing and administering customer contracts from signing through initial invoicing, ensuring accuracy, compliance, and timely execution. This role involves interpreting complex contract terms, coordinating across multiple departments, and maintaining documentation standards. The ideal candidate will have strong analytical skills, attention to detail, and the ability to collaborate effectively in a fast-paced environment.

KEY ROLES & RESPONSIBILITIES / KEY JOB FUNCTIONS:

Primary Responsibilities:

• Review and analyze customer contracts for compliance with legal, financial, and pricing policies.
• Draft new contracts and amendments, ensuring accurate translation of terms into operational instructions.
• Coordinate contract setup and implementation with Sales, Pricing, Order Entry, Customer Administration, and Operations teams.
• Accurately enter equipment and service orders into internal systems; resolve discrepancies promptly.
• Maintain contract documentation in internal repositories (e.g., DocuShare) to meet audit requirements.
• Provide guidance to Contract Administrators and support order entry processes for negotiated contracts.
• Monitor and maintain reporting tools (e.g., OTT reports) for operational accuracy and visibility.
• Uphold internal controls and revenue recognition guidelines throughout the contract lifecycle.

Key Deliverables:

• Accurate and timely contract setup and order processing.
• Compliance with audit and documentation standards.
• Effective cross-functional collaboration to ensure customer satisfaction.
• Operational reporting and data analysis to support process improvements.

COMPETENCIES, SKILLS, KNOWLEDGE & ABILITIES:

Skills / Competencies

• Strong attention to detail and organizational skills.
• Ability to interpret and translate complex contract terms into actionable instructions.
• Excellent communication and collaboration skills across teams.
• Proficiency in contract administration, pricing strategies, and billing processes.
• Strong analytical skills and comfort with financial data.
• Familiarity with internal systems (e.g., DocuShare, order entry platforms).

Behavior 

• Proactive and Empowered
  • Thinks ahead and anticipates actions
  • Self-motivated to enhance and simplify programs, processes, and experiences
  • Take actions based on observed needs without waiting for direction
• Creative
  • Moves with speed and urgency to actively address the needs of the business
  • Innovates to do things differently, more simply and effectively
  • Pivots quickly to address unanticipated obstacles
• Accountable
  • Accepts responsibility for decisions and actions
  • Acknowledges and learns from experience
• Collaborative
  • Inclusive of others to reach the best solution
  • Shares information and success with others
  • Expands understanding by seeking other's perspectives
• Customer-focused
  • Moves decisively to solve customer and business challenges
  • Acts with passion and conviction in interactions with customers, partners, and colleagues

EDUCATION, EXPERIENCE & CERTIFICATIONS BASIC REQUIREMENTS:

• Education: Bachelor’s degree in business, finance, or related field.
• Experience: Prior experience in contract administration, order processing, or billing preferred.
• Certifications: Not applicable.

How to Apply ?

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