Outbound Telemarketer / Sales Development Representative (B2B)

If you have a hunter mentality and a knack for starting conversations with business owners, we want you on our team!

Key Responsibilities:

• Conduct a high volume of daily outbound B2B cold calls to local businesses in the Raleigh area.
  

• Introduce and articulate the value of Cloud Service Networks’ solutions, including VoIP desk phones, AI IVR systems, and SD-WAN failover internet.
  

• Navigate past gatekeepers to identify and connect with key decision-makers.
  

• Uncover prospective clients' current telecommunication pain points (e.g., dropped calls, expensive outdated equipment, lack of internet backup).
  

• Qualify leads and schedule discovery calls or site surveys for our senior sales team.
  

• Maintain accurate, up-to-date records of all call activities, notes, and prospect statuses in our CRM system.
  

• Consistently meet or exceed weekly/monthly quotas for calls made and appointments set.​
  

Requirements

• Proven experience in outbound telemarketing, B2B cold calling, or as a Sales Development Representative (SDR).
  

• Exceptional verbal communication, enunciation, and active listening skills.
  

• Strong ability to handle objections gracefully, pivot conversations, and maintain a positive, professional attitude.
  

• Tech-savvy with the ability to quickly learn the basics of VoIP, unified communications, and AI call features.
  

• Self-motivated, goal-oriented, and reliable.
  

• Familiarity with the local Raleigh business landscape is a strong advantage.
  

Benefits

• Paid Leaves & Birthday Off: Take time when you need it, and convert unused leave into cash! Plus, enjoy an extra day off on your birthday.
  
• ​Comprehensive Health Insurance: Coverage starts from day one and extends to one dependent.
  
• Performance-Based Salary Increase: Enjoy a raise after regularization.
  
• Annual Salary Adjustments: We recognize long-term commitment with yearly salary​ increases.
  
• Employee Recognition: Be rewarded for your hard work with incentives and recognition.
  
• Engaging Team Activities: Join in on Family Days, Summer Splash, and other fun events that strengthen the iReply community.