Payment Specialist

About the role:
The Payment Specialist is responsible for ensuring accurate and timely payment processing while maintaining compliance with company policies and procedures. This role supports the delivery of efficient Accounts Payable services, resolves complex payment-related issues, and collaborates with internal stakeholders to provide excellent customer service. The position also contributes to process improvements and helps ensure strong financial controls across the organization.

What You'll Do:

• You will ensure payment proposals are processed in accordance with established Standard Operating Procedures (SOPs).
• You will coordinate with Treasury to ensure adequate funding is available for payment runs.
• You will prepare and provide complete payment support documentation for approval.
• You will identify, investigate, and resolve payment processing issues, escalating complex cases when necessary.
• You will prepare and distribute accurate and timely payment remittance advice.
• You will maintain and update the payment calendar in coordination with local Treasury and Finance teams to ensure deadlines are met.
• You will support the Team Lead and Analysts in responding to business queries and managing open items within agreed service levels.
• You will provide timely and professional responses to requests from internal and external stakeholders.
• You will assist with month-end activities, including data gathering for operational and performance reporting.
• You will prepare and deliver management reports, including documentation required for internal and external audits, within agreed timelines.
• You will identify opportunities for process improvements and help implement policies, procedures, and controls that enhance operational efficiency.
• You will lead and/or support Accounts Payable operational initiatives and continuous improvement projects.
• You will participate in system enhancement, process improvement, and change management projects as required.
• You will maintain accurate and up-to-date Standard Operating Procedures and process documentation.

What We're Looking For:

• You have a Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• You have experience handling high-volume payment processing within a BPO, Shared Services, or Global Business Services environment.
• You have hands-on experience working with SAP and other ERP Accounts Payable systems.
• You have exposure to Accounts Payable automation tools and system-based process improvement initiatives.
• You have experience performing account reconciliations, payment settlements, and resolving payment discrepancies.

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Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 49 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate

Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.