Payments Lifecycle Manager III - Merchant Services Operations - Pricing

Payments Lifecycle Manager III – Merchant Services Operations – Pricing

Account & Relationship Management (Banking & Financial Services)

Seize the opportunity to join a thriving team at JPMorgan's Merchant Services - Pricing Center of Excellence, a global leader in payment processing with over $1 trillion in annual transaction volume. This role offers the chance to ensure pricing and billing accuracy across client portfolios in a fast-paced, dynamic environment.

Job Summary:   

As a Payments Lifecycle Manager III within Merchant Services Operations - Pricing, you will lead a team of associates and oversee operational processes as well as in-line quality assurance functions. You will provide 'hands-on' leadership to facilitate performance management, risk and control compliance, employee engagement and retention, employee development, and career mobility. You will promote innovation and continuous improvement opportunities to enhance our operating model and improve the client experience. You will work cross-functionally to promote pricing and billing accuracy in relation to product offerings, pricing agreements, and Card Network requirements. This role provides an opportunity to optimize functional processes, develop cohesive partnerships across various LOBs, and mitigate risk to the business.

Job Responsibilities:

• Lead a team of associates and oversee operational processes as well as in-line quality assurance functions. This VP role requires Merchant Services experience and will include, but not limited to, the following responsibilities: 
• Provide ‘hands-on’ leadership to facilitate performance management, risk and control compliance, employee engagement and retention, employee development, and career mobility 
• Drive innovation and continuous improvement opportunities to enhance operating model and improve the client experience
• Work cross functionally to drive pricing and billing accuracy in relation to product offerings, pricing agreements and Card Network requirements
• Optimize functional processes to ensure completeness of controls and a more enhanced and effective workflow
• Partner with Control partners to drive and implement an effective, robust, proactive and sustainable controls program to mitigate risk to the business
• Develop cohesive and effective partnerships across various LOBs such as Sales, Relationship Management, Legal, Product, Technology, etc. 

Required qualifications, skills, and capabilities:

• Bachelor’s Degree or equivalent practical experience
• 2 year of related experience in Merchant Services is required
• Able to adapt quickly to changing and/or competing priorities while working in a fast-paced environment
• Strong organizational and analytical skills
• Strong oral and written communication skills
• Advanced team building and leadership skills to build strong client partnerships and relationships with various business functions
• Ability to make independent decisions and utilize all available tools to manage and prevent corporate and client risk
• Proficiency with Office Products such as Word and Excel, Access and business presentation tools such as Power Point & PitchPro
• Proficiency with SharePoint

Preferred qualifications, skills, and capabilities:

• Merchant Services pricing and billing experience

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients, and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape.

Information about JPMorgan Chase & Co. is available at

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients, and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape.

Information about JPMorgan Chase & Co. is available at

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Perks and benefits

Medical

Miscellaneous allowance

Parking

Paid Training, Night Differential, Life Insurance,

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