Payroll Agent (AU Payroll) | Dayshift & Remote

ZigZag is looking for a Payroll Agent (AU Payroll) to join our team!

*Candidates must be amenable to work remotely from Monday to Friday, 7am to 4pm

About the Client
The client is one of Australia’s most exciting home-grown startups! Launched in 2013 in Australia and New Zealand’s largest online staffing platform, using technology to radically improve how businesses hire and manage casual, temporary and contract staff. They are dedicated to ensuring every worker finds the right job, and every job finds the right worker. They employ over 15,000 casual staff, seamlessly connecting them with businesses across the healthcare, hospitality, events, industrial and promotions industries.

How you’ll make an impact
The Payroll Agent plays a critical role in supporting the day to day operation of the payroll team. This role is critical to making sure our workers are paid accurately and on time

What you’ll do
A confident individual contributor, you’ll support the smooth operation of the payroll team by:

• Reviewing and manipulating customer data to enable timesheets to be uploaded into the platform and payroll systems
• Assisting with the completion of weekly payroll for 1,500 to 3,000 workers
• Investigating payroll dispute tickets
• Preparing customer payroll reports
• Maintaining and continuously optimising Sidekicker’s payroll processes 
• Ad hoc analysis and tasks as required
• Ensure effective communication within the business unit and with the rest of the business

• Must be able to work accurately and to set reporting deadlines.
• Strong Excel skills
• Strong interpersonal skills with the propensity to foster long-standing business relationships
• Ability to multitask, prioritise and delegate responsibilities
• Problem solver, analytical thinker, and decision-maker

• 3+ years of experience in a similar role
• Experience in business operations or payroll
• Experience working with an Australian Business preferrable
• Technology industry experiences a distinct advantage