People Experience Partner

Not all heroes wear capes — but plenty of them use toilet paper

Want to challenge yourself at a purpose-led scale up AND make a difference in the world? Come join the revolootion!

Funny name, serious business

We make eco-friendly products and donate 50% of our profits to provide clean water and help build toilets for the billions of people who lack proper access. So far, we’ve contributed over $18 million AUD (roughly $12.5 million USD) to fund sanitation projects around the globe. Basically, we’re really good at doing good. 

With hubs in Australia, the Philippines, China, the US, UK and Europe, our amazing team of 200+ work to make the biggest possible impact for people and the planet. Over the next couple of years, we’re hoping to increase our annual donation tenfold to get us closer to our dream of everyone in the world having access to clean water and sanitation services.

A bit about the role

We’ve always been a people-first business – cultivating our culture has been a key focus for Who Gives A Crap since day one. Our first dedicated People & Culture (P&C) rep joined the fold back in 2017 and we’ve been growing in size and capability ever since! It’s so important to us that our people are having an amazing experience and flourishing, no matter where they are based, so we are super excited to be hiring a People Partner to do just that in our Philippines Hub!

Joining a global People Experience team, this role will be dedicated to the needs of our Philippines based team, combining your global view of the P&C strategy to drive inspiring local team initiatives. You’ll work in partnership with the People Leaders in your portfolio to ensure that each of our local team members are fulfilled in their careers whilst feeling safe, supported and flourishing. You’ll be the eyes and ears of your local peers, helping ensure their voices and needs are heard as well as sharing inspiration and insight to inform our global strategies and plans. 

You’ll also ensure we keep our butts covered, balancing a need to stay across local legislation and working in partnership with your peers in Payroll, People Operations and Legal to deliver on it seamlessly. 

If you worked here this past month here are some things you might have been involved in

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  • Partnering with a People Leader on an onboarding plan for their incoming new hire. You would have supported them to ensure they’ve got a well considered and inspiring roadmap to support their new team members success with clear goals set, a plan to provide the training & learning they need and a clear communication plan to share the exciting news thoughtfully
  
  
  • Collaborate with your fellow People Partners across the globe to review our latest Engagement Survey results, identifying global and local trends and going deep with local leaders on the Philippines hub data to look for insights and action opportunities. 
  
  
  • Put forward a salary recommendation for a team member being promoted, reviewing benchmarking and performance alongside our existing frameworks to seek approval & support on communication. 
  
  
  • Provided candid and clear feedback to a People Leader about an opportunity to elevate their support of an under performing team member, ensuring they have access to our existing toolkit and framework and understand the potential next steps. 
  
  
  
  
  
  
  • Kicked off discussions about our upcoming holiday get together (aka “funsie”), ensuring we’re proactively planning for the optimal moment to bring our teams together to celebrate & connect. 
  
  
  • Provided feedback to our Talent & Capability team on proposed shifts to our performance assessment and remuneration process, overlaying the practicalities and people operations considerations to ensure we’re building a fit for purpose process.
  
  
  
  

Let’s talk about you

Without question, you are a people-person to your core! Whether you are supporting a leader to think about the right development opportunity for their team, diving into engagement data and planning some meaningful changes, or supporting a leader with some challenging performance feedback, you are guided by a human-centered approach with the experience of those you are serving as your north star.

You’re adept and adaptable when it comes to people partnering

You’ve developed confidence and clarity in the people experience, employment law and operations space in the Philippines. You’ve had experience as the go-to for your stakeholder group and have confidence in your ability to show up and support proactively and responsively and understand the importance of unique context and individual relationships when it comes to making the work land. 

You’re a sucker for planning

Navigating the increasingly busy and changing employee landscape is no easy feat, so you’ll be a real sucker for planning to make sure we’re creating equitable space for interaction with our purpose, performance and capability moments. You’ll be on high alert for opportunities to share insights from our engagement surveys, and you’ll keep us focused on following through on those insights. On top of all this, you’ll be constantly staying a step ahead of the hub calendar when it comes to planning for communications and connection updates. 

You get the importance of balancing deliver & delight

Quite literally, you are constantly (and exceptionally!) nailing the juggling act of building structure and streamlining process while infusing moments of human-y surprise and delight throughout. It’s an art we don’t take lightly! You take pride in delivering a top-notch employee experience while also being disciplined and diligent about deadlines. You’ll always have an eye on continuous improvement in how we work as a PX function (especially our use of tech and automation opportunities), while being the consistent rep of our values. You are the human that ties together the vision, expertise and goals of our P&C function with true employee experience on the ground.

Relationship building is your forte

It is absolutely critical you are able to build strong and trusting relationships, navigate difficult conversations, and manage your key stakeholders - both managers and team members alike. You are a first-class communicator with the ability to translate key people insights into understandable information and meaningful action, and you are an expert on taking people on the journey for positive change. 

You give a crap

Do you want your work to make the world a better place? Do you want to work with other people who feel the same way? What a coincidence — us too!

Why should you work with us?

First off, as a certified B Corp™, we work to make a difference every day while maintaining the highest standards of social and environmental impact. With our most recent score of 125.5 we’re in very good company with other exceptional B Corps around the world.

We also believe that helping to make the world a better place should be rewarded accordingly – that’s why we offer competitive, market informed salaries, meaningful support towards healthcare for our team around the world, generous paid leave, tailored learning and development opportunities, and free toilet paper (yes, you read that right).

Our engagement surveys (thanks Culture Amp!) tell us that our team is really proud (95%) to work for Who Gives A Crap and, well, we couldn’t be more proud of that.

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented folks might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the closer we are to delivering toilets and clean water for all.