People (HR) Operations Analyst

First Circle is one of the fastest-growing FinTech companies in the country, providing financial services to under-served SMEs. We've already transformed access to credit for thousands of small businesses, and now we're building a full-stack neobank offering multi-currency bank accounts, payments, FX, corporate credit cards, and payroll. We recently closed our Series B round, led by the IFC (the World Bank’s investment arm), and we’re now hiring exceptional talent with a track record of excellence to join us in shaping the next chapter.

As we continue to scale, we’re looking for a People Operations Analyst to support the smooth running of our People function. The role will focus on handling key HR operations, from onboarding and benefits to HRIS management, while supporting employees and improving processes.

Responsibilities

• Manage day-to-day HR operations across the employee lifecycle, including onboarding, offboarding, and employee movements, using detailed process checklists.
• Maintain HRIS and employee records, ensuring data accuracy and completeness of documentation.
• Administer government-mandated and company-provided benefits efficiently and accurately.
• Provide timely employee support by addressing queries on HR processes, policies, and benefits.
• Prepare reports, data requests, and HR documents to support employees, business needs, and compliance requirements.
• Assist with office management, including coordination of facilities, supplies, and vendor relationships.
• Contribute to process improvements to enhance workflows, operational efficiency, and overall employee experience.

• Fresh graduate or 1–2 years of experience in HR operations or HR administration, preferably in a fast-paced or start-up environment.
• Strong attention to detail and organizational skills; able to manage multiple workstreams simultaneously.
• Strong critical thinking skills, with the ability to understand and accurately apply established HR processes and SOPs.
• High sense of ownership; reliable, proactive, and able to work independently.
• Good communication and interpersonal skills; professional and approachable.
• Preferred: Proficiency in HRIS, Excel / Google Sheets, comfort working with data, and knowledge of Philippine labor laws and HR compliance.

• Highly competitive perks & benefits, including HMO coverage from month one, free catered lunches, MacBook Air provided, monthly fitness allowance, transportation & accommodation allowance, and more.
• Hybrid work set-up: 2 days per week in BGC office.
• Join a team with a deeply collaborative culture - expect support, feedback and friendship!
• Learn more about our culture here: https://www.firstcircle.ph/careers