People Operations Partner

JOB PURPOSE

The Human Resource Business Partner will focus on working and building strategic relationships with the leaders, business partners, colleagues, and other key stakeholders to shape, develop, and deliver plans and solutions in line with the needs and priorities of Fair-Trade Outsourcing (FTO). This role will function as an expert and consultant on specific areas of but not limited to employee and labor relations, policy making, and implementation of company procedures, rules and regulations enshrined in FTO’s Company Handbook and Code of Conduct with the primary goal to further the welfare of the employees and guide and support the management and its duly authorized representatives.

SPECIFIC DUTIES AND RESPONSIBILITIES

The following are the specific duties and responsibilities of the Human Resources Business Partner:

• Directly report to the Human Resources Supervisor – Employee Relations or Sr. Human Resources Business Partner (HRBP).
• Developing of strategic relationship with client partners and other departmental managers by understanding the business needs and being involved by recommending the necessary approach in driving its business directives in accordance and compliance with Philippine laws (i.e., Philippine Labor Code and Data Privacy Act of 2012), local ordinances, and other relevant laws.
• Actively participating in any business-related change management and effectively communicate the information to the employees.
• Implementing discipline management by ensuring that due process is followed in compliance with both the Philippine Labor Laws and company-specific guidelines.
• Providing partnership to the business unit to identify strategies to increase employee engagement and performance management through effective communication, policies, and practices.
• Discussing with the management to identify specific work situations requiring employees to better understand changes in policies, procedures, regulations, and technologies, as needed.
• Supporting HRBP(s) with end-to-end delivery of human capital tactics that will drive the business to meet its goals. This role requires a combination of hands-on approach and critical reasoning and thinking, use of data to guide work, being comfortable challenging convention.
• Providing insightful data to guide decision making and offer proactive solutions, solving problems and getting to the root cause of any issue, regardless of complexity.
• Contributing to the design and support the implementation of solutions that cut across multiple disciplines, even those beyond human capital and organizational solutions.
• Providing advice and guidance to the Executives and managers on employment matters influencing management and the leadership around the people agenda to maximize service performance.
• Identifying HR priorities from corporate and departmental plans, translating business requirements into effective HR practices and delivering people solutions aligned to business objectives.
• Delivering key HR initiatives across the HR spectrum, including workforce planning, restructuring, resourcing, talent management, pay and reward, employee relations, employee engagement and performance management.
• Ensuring key stakeholders are informed /consulted on relevant changes such as restructurings, redundancies, etc.
• In-charge of processing end-to-end offboarding documents of separated employees such as but not limited to processing of employee’s clearance, quit claim and final pay; and
• Performing of any other tasks analogous to the foregoing given by the Human Resources Manager and Supervisor – Employee Relations.

CORPORATE RESPONSIBILITIES

• Lead by example as a role model for Fair Trade Outsourcing’s mission, vision, and Agents Bill of Rights (ABOR).
• Initiate and drive the delivery of business and corporate plans for assigned areas of responsibility.
• Take a proactive approach towards risk management, ensuring risks and issues are accurately identified, addressed, and reported and, where appropriate, escalated.
• Be actively involved with managing individuals or teams through line management and/or matrix management arrangements as required, ensuring underperformance is managed, exemplary performance is reinforced, and adequate resourcing is planned to meet objectives.
• Must be fully aware of and actively complying with Fair Trade Outsourcing’s policies and procedures relevant to your own responsibilities and to corporate policies and procedures including but not limited to equality, sustainability and the environment, health and safety, and data protection.

REQUIREMENTS

• Graduate of Bachelor’s/College Degree in Human Resources Management, Psychology, Business Management, Behavioral Science, Industrial Science, Political Science, Law, Information Technology, Information System, Social Sciences, Community Development, or equivalent.
• Preferably a licensed Psychometrician.
• Exposure in the drafting of Notice to Explain (NTE) and Notice of Decision (NOD) and conducting of mediations and administrative hearings or conferences is an advantage.
• Data Privacy certification is an advantage.
• Basic Occupational Safety and Health (BOSH) certification is an advantage.
• Lean Six Sigma certification is an advantage.
• Must possess strong and excellent leadership, communication, interpersonal, and problem- solving skills.
• Must possess strong analytical and problem-solving skills, ability to analyse data, understand trends, including the development and monitoring of the EEO/AA action plan for designated site/location; develop recommendations for action based on the analysis. Comfortable rolling up your sleeves to get things done.
• Must possess superior communication skills and the ability to communicate large and complex change