Key Responsibilities

• Drive business development for new airline and travel operator customers, in close collaboration with the sales teams.
• Own supplier and aggregator relationships commercially: negotiate contracts, manage SLAs, and ensure competitive pricing with GDS providers, NDC airlines, and rail operators.
• Translate customer needs, operational pain points, and business goals into clear product priorities.
• Lead new customer launches and manage expectations and deadlines.
• Lead product discovery and delivery for the whole platform.
• Design operational processes to handle complaints, ticket updates, and financial concerns.
• Identify operational inefficiencies and turn them into scalable product improvements.
• Improve the UX and automation of workflows for existing airline customers.
• Work closely with engineering on API integrations, booking flows, and operational fallback processes.
• Report regularly to senior leadership on business unit KPIs, commercial progress, and strategic risks.

Qualifications:
Required

• 6+ years of experience as a Product and/or Business Manager, preferably in a startup, scale-up, or operational product environment.
• Proven experience with API integrations and complex booking or transaction flows.
• Strong experience working with engineering, product design, and operational teams.
• Comfortable working close to daily operations and turning messy workflows into clear product solutions.
• Strong written and verbal communication skills in English.
• Bachelor's degree or equivalent practical experience.

Preferred

• Experience with GDS, NDC, crew planning, airline operations, or travel booking platforms.
• Experience with flight, rail, travel logistics, or workflow automation products.

• Travel Expense and Parking Reimbursement: We’ve got your commuting costs covered. Prefer driving? We’ll handle a portion of your travel expenses and parking at the office
• Experience Our Service: Wondering why our clients rave about our cab service? You can use it twice a year yourself around the world.
• Free Snacks: Hungry? Grab some snacks and refreshments from the pantry. 
• Vacation Days: Relax and recharge with 15 days of vacation each year on top of 15 days of sick leaves
• Remote Work: Hybrid working model (2 days from home), with the possibility of working 2 weeks from abroad.