Product Manager - Personal Loans

Press Tab to Move to Skip to Content Link

The Personal Loans Product Manager is responsible for the end-to-end product development and management of the Personal Loans product of the Consumer Business Sector. This includes overseeing the process of ideation to launch of new products/programs, product enhancements, and process improvements in close collaboration with cross-functional teams and subject matter experts.

Design of new products, research on customer and market insights, assessment of product marketability and competitiveness, and conduct product trainings and cascades.

Plan and roll-out more efficient system interfaces, procedures, and processes to enable a more seamless customer experience and address customer pain points.

Continuously monitor the product performance after launch and craft programs and strategies to increase uptake and drive usage.

Advocate timely and effective resolution of product-related customer concerns with the end of further improving the overall customer experience.

Has a working knowledge and understanding on resource allocation, program management and budget management to meet pre-defined objectives.

Ensure product compliance to internal and external policies and regulations e.g. BSP circulars, AMLC policies.

Work with the various business units and cross-functional groups in implementing the group’s strategies and initiatives.

Support the business unit in attaining the financial goals and operational KPI’s.

QUALIFICATIONS : 

Preferably with background on business, finance, or marketing

With experience in product development and management

Familiarity with banking/financial/loan-related products is a plus

Strong attention to detail and accuracy

Excellent verbal and written communication skills

Can work with minimal supervision

Team player and must able to multitask to meet deadlines

With innovative mindset

Strong critical thinking skills

Bachelors Degree holder in Marketing or other relevant courses 

OTHER DETAILS : 

Unit : Consumer Business Sector