Product Support Fullstack Developer

CreatorIQ has earned the title of best companies to work for in multiple programs including BuiltIn Austin, LA and NY, was named a 2024 Deloitte 2024 Technology Fast 500 winner, Leader by The Forrester New Wave™: Influencer Marketing Solutions, and recognized by G2 as a Leader, Best Customer Relationship, G2 Top 100 Fastest-Growing Products and rated 5 stars on Influencer MarketingHub.  We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation and adapt to individual work styles.

Be a Part of Our Dynamic Team and Transform the Industry Together!

Product Support Fullstack Developer  (working hours: 17:00–02:00 PHT)

The Support Fullstack Developer works on ongoing support tasks, estimates sprint tasks, resolves defects, and troubleshoots issues. The role also includes maintaining code quality, and ensuring timely task completion. The developer should have a strong ability to work in an Agile environment, contributing to sprint planning, daily stand-ups, and retrospectives. In addition to technical skills, the developer must demonstrate strong personal productivity, problem-solving capabilities, and effective communication and collaboration skills.

What you’ll do:

• Maintain the quality of source code, whether writing or reviewing it

• Deliver assigned tasks on time and in whole, following both Agile sprint timelines and established SLA (Service Level Agreement)

• Responsible for the resolution of production issues and providing precise, efficient fixes.

• Provide accurate task estimations during sprint planning sessions

• Actively participate in support planning and Agile practice such as stand-ups, sprint planning, and retrospectives

• Follow the defined software development lifecycle and Agile processes

• Maintain personal JIRA discipline by updating tasks promptly and accurately

• Suggest improvements for the support process, software development lifecycle, CI/CD, and QA

• Collaborate with the team to ensure that Agile practices, including regular sprints and incremental development, are followed efficiently

Who you are and what you’ll need for this position:

• 3+ years of experience in Frontend and Backend development

• Good knowledge of SQL (MSSQL)

• Good understanding of PHP and any PHP framework

• Good knowledge of HTML/CSS

• Good knowledge of JavaScript

• Experience working with any frontend framework

• Experience working with AWS

• Experience working in Agile teams, actively participating in sprint planning, daily stand-ups, and retrospectives

• Familiarity with Agile methodologies, including sprint-based task estimation, backlog grooming, and continuous integration

• Be client-oriented and business-oriented, able to convert business needs into effective technical solutions

• Experience working in SaaS environments

• Very good Level of English

Who we are:

CreatorIQ is the most trusted software to unify and power advanced influencer marketing for the world’s most innovative enterprises. Our Intelligence Cloud facilitates data science-enabled creator discovery, streamlines workflow, ensures brand safety, and drives meaningful measurement. Amazon, AB Inbev, Airbnb, Calvin Klein, CVS, Disney, H&M, Logitech, Nestle, Sephora, and Unilever are just some of the brands that utilize CreatorIQ’s platform to drive real business results across their influencer marketing ecosystems.  CreatorIQ is a global company headquartered in Los Angeles with offices in San Francisco, London, and Ukraine.

At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being client-focused, putting team members first, leading with empathy, ensuring a no jerks policy, and staying focused on what's important, we create a synergistic atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry.