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We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
DETAILS ASSOCIATED WITH KEY RESPONSIBILITIES & WORK STANDARDS
No.
Tasks Involved within each key Responsibility
1
Administer the ARMS (Asset Resource Management System) project, building and people records that are the foundation of our Hard Technical Services (HVAC, Fire, Other) service delivery. You will also produce ARMS reporting that will assist Customer Relationship Managers and Project Team Leaders in meetings and other dealings with our clients.
2
Develop a strong understanding of project records in ARMS and all the actions and processes required to add, maintain, and expire these records.
3
Gain a working knowledge of our Organisation and the way Grosvenor does business; particularly our COSI process.
4
Work closely with the Word Coordination Centre to ensure effective engagement with clients, subcontractors, project team leaders and technicians.
5
Develop and understanding of the standard reports that are used to help our clients and promote the capability and dependability of our client in our interactions.
6
Typical work activities will include but are not limited to the following:
7
Any other duties as reasonably required by your manager to help fulfil Grosvenor’s Purpose and Values
ACADEMIC & TRADES QUALIFICATIONS APPLICABLE TO THIS ROLE
Essential
Desirable
Certificate III in Business (Office Administration)
Advanced training in Microsoft Excel
WORK EXPERIENCE & SKILLS APPLICABLE TO THIS ROLE
Essential
Desirable
Previous administrative experience in a commercial environment
Experience using Microsoft Access
Attention to detail that avoids mistakes and errors
Intermediate level capability with Microsoft Office (including Word, Excel, PowerPoint & Excel)
Experience in a fast paced, team environment
Interpersonal skills in working with others and making a positive and professional impression
ADDITIONAL PERSONAL QUALITIES & BEHAVIOURAL TRAITS APPLICABLE TO THIS ROLE
Essential
Desirable
Strong emotional intelligence and cultural awareness
Strong communication and interpersonal skills that support relationship building
Can operate both individually and as part of a team
Ability to plan, organise and prioritise workload
Ability and willingness to learn and focus on continual improvement
Travel to interstate offices as needed
Other travel as required
Join the A-Team and experience the A-Life!
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