Project Assistant

Work setup: 100% onsite (Alabang Muntinlupa)

Schedule: Fixed 6:00 am to 3:00 pm, Monday to Friday with OT as needed

Start Date: ASAP

Responsibilities:

• Assist in the end-to-end management of telecommunications service delivery, from order
  initiation to completion.
• Use Monday.com to track project timelines, allocate tasks, monitor progress, and ensure
  accountability.
• Manage project communications and documentation using Halo PSA and other internal systems.
• Coordinate with internal technical teams, suppliers, and vendors (including TPG Telecom) to fulfill installation and provisioning requirements.
• Maintain accurate data in Zoho CRM, ensuring real-time project visibility and smooth handover between teams
• Identify potential delays, risks, or conflicts in project delivery and escalate or recommend
  mitigation strategies
• Prepare and distribute project status updates, reports, and meeting summaries
• Assist the Project Manager in maintaining project compliance with internal standards and client SLAs
• Support administrative duties including scheduling, documentation control, and stakeholder
  follow-ups
  

Qualifications & Experience:

• Bachelors degree in Project Management, Telecommunications, Business, or a related field
• Minimum 6 to 12 months experience in a telco project coordination or service delivery role with Australian companies
• Proficiency in Monday.com for project workflow and task management
• Experience with Halo PSA and Zoho CRM preferred
• Familiarity with TPG Telecom ordering, provisioning, or escalation processes is a significant
  advantage
• Exceptional organizational skills and attention to detail
• Strong communication and interpersonal skills for dealing with vendors, clients, and cross-functional teams
• Ability to prioritize tasks and adapt to shifting project demands in a fast-paced environment
• Proven problem-solving abilities and a proactive mindset