Project Coordinator

The Project Coordinator plays a vital role in managing residential countertop installation projects from start to finish. The role is focused on enhancing customer satisfaction by maintaining clear email communication and coordinating effectively with clients, contractors, and internal departments. This position involves tracking, gathering, and disseminating project information to ensure a seamless and efficient process for all stakeholders.To succeed in this role, you will need to have excellent people skills with a strong sense of urgency. You will need to be detail-oriented, have excellent communication skills, organizational skills, and the ability to multitask in a fast-paced environment while maintaining your composure. You will be working in partnership with clients, contractors, and colleagues alike to help track, gather, and dispense project-related information and updates daily.

Key Responsibilities:

• Manage residential countertop installation projects from order processing to completion. Serve as the primary point of contact for clients, ensuring prompt responses to inquiries and updates.
  

• Communicate with clients via text and email to collect project requirements and address concerns in a timely manner. Oversee the CAD and estimating approval process, ensuring timely procurement of signed documents.
  

• Confirm project readiness for measures and installations, resolving any potential concerns proactively. Ensure required plumbing fixtures and countertop support brackets are in place before installation.
  

• Document and maintain project data in job tracking software (e.g., Moraware). Collaborate with production and scheduling departments to resolve material and scheduling conflicts.
  

• Close out completed projects or set up remake/rework phases as needed.
  

Requirements

Qualifications and Skills:

• Exceptional customer service and interpersonal skills.
  

• Strong communication abilities.
  

• Highly organized and detail-oriented with excellent decision-making skills.
  

• Ability to multitask and problem-solve in a fast-paced environment.
  

• Self-motivated with a professional attitude and strong follow-through.
  

• Proficient with computers, common office applications, and job tracking software.
  

• Prior industry knowledge or experience in residential countertops is a plus.
  

• Familiarity with architectural drawings and quoting jobs.
  

Benefits

• Complete government-mandated benefits, including SSS, PhilHealth, and Pag-IBIG. 
  

• Night differentials and holiday pay
  

• 13th-month pay bonus
  

• Free HMO coverage for the employee
  

• Paid leave benefits
  

• Accident insurance for added security. 
  

• Quarterly perfect attendance incentive. 
  

• Emergency loan assistance program. 
  

• Unlimited coffee and hot chocolate to keep you energized. 
  

• Engaging company events and team-building activities. 
  

• A dynamic, professional, and enjoyable work environment that promotes work-life balance. 
  

• A culture of transparency, trust, and empowerment where every team member is valued.
  

• The opportunity to work with a passionate and supportive team