Project Manager

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com 

At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

In one sentence

Leads and directs teams to deliver a unique, high quality product, service or product support result within a defined schedule, budget, quality and scope.

What will your job look like?

Strategic Vendor Management

• Lead and manage relationships with 15-20 strategic vendors representing $50M+ in annual contracts
• Develop and execute comprehensive vendor management strategies aligned with organizational objectives
• Negotiate high-value contracts ensuring optimal terms, pricing, and service levels while protecting organizational interests
• Establish and maintain executive-level relationships with vendor CXOs to drive strategic partnerships
• Design and implement vendor governance frameworks including performance scorecards, QBRs, and escalation protocols

Executive Relationship Management

• Serve as primary liaison between internal C-suite executives and vendor leadership teams
• Present vendor strategies, performance metrics, and recommendations to Executive Committee
• Facilitate executive business reviews and strategic planning sessions with key stakeholders
• Act as trusted advisor to senior leadership on vendor-related strategic decisions

Value Creation & Optimization

• Identify and implement cost optimization initiatives targeting 15-20% reduction in vendor spend
• Drive operational efficiencies through process improvements, automation, and vendor consolidation
• Develop business cases for vendor investments demonstrating clear ROI and strategic alignment
• Lead vendor rationalization initiatives to optimize portfolio and eliminate redundancies
• Create innovative commercial models including gain-sharing, risk-reward frameworks, and outcome-based pricing

Project & Program Management

• Oversee multiple complex vendor-related projects with high budgets
• Coordinate cross-functional teams including IT, Finance, Legal, and Operations for vendor implementations
• Manage vendor transitions, transformations, and strategic sourcing initiatives
• Ensure project delivery within scope, timeline, and budget while maintaining quality standards
• Implement project governance structures and reporting mechanisms for executive visibility

All you need is...

Education & Experience

• • Bachelor's degree in Business Administration, Supply Chain, Engineering, or related field (MBA strongly preferred)
  • Minimum 10-12 years of progressive experience in vendor management, strategic sourcing, or procurement
  • At least 5 years managing high-value contracts ($10M+ individual contract value)
  • Proven track record of managing relationships with C-level executives and/or Board members
  • Experience in telecommunications, technology, or professional services industries highly desirable

Professional Expertise

• Expert-level contract negotiation skills with demonstrated results in complex, multi-year agreements
• Deep understanding of vendor management best practices, frameworks (ITIL, ISO), and governance models
• Strong financial acumen including TCO analysis, business case development, and P&L management
• Experience with vendor management platforms (Ariba, Coupa, ServiceNow) and analytics tools
• Professional certifications such as CPSM, CSCP, PMP, or equivalent highly valued

#LI-AM1

Why you will love this job:

• You will work on large challenging and complex programs
• You will be able to work with the best and brightest minds to collaborate across accounts/regions to provide a single voice
• You will have the opportunity to work with the industry most advanced technologies