Project Support Officer

Overview of the Role

The Project Support Officer will be responsible for providing active assistance in the execution of the Change, Delivery, and Process (CDP) Portfolio, ensuring that the team meets deadlines while successfully delivering and reporting on projects.

Main duties include:

• Manage the shared mailbox and coordinate all incoming queries.
• Support the project financial processes, including timesheets, accruals, invoicing, and manage Month End Deliverables with Finance Team.
• Coordinate onboarding/offboarding/extension of CDP resources and conduct induction sessions of new starters.
• Maintain and administer project and user data within CDP systems and tools. 
• Support resource managers and project managers with workforce management reporting.
• Facilitate and manage project governance controls
• Support continuous improvement initiatives within the CDP.
• Ad-hoc activities such as coordinating workshops, meetings, and taking minutes as required.

• A graduate in Business, IT, or Finance, but not essential, dependent on experience.
• 2+ years’ experience in PMO/Project support roles, general administration, and/or system application support.
• Exposure to SharePoint or any PPM tools would be a plus.
• Excellent communication skills, both verbal and written, with the ability to liaise confidently with Perpetual colleagues, internal senior management, and external parties.
• Planning and organisation skills, and the ability to multitask and work across multiple business units with different requirements.

• 500K per incident HMO coverage + Dependents
• Dental & Optical benefits
• 2-week paid Christmas vacation
• 25K Educational Assistance
• Interest-free company loans
• Career Development Programs
• Child-friendly office
• Hybrid Work Set-up
• Fixed Schedule of Mon-Fri from 7 AM to 4 PM