Quality Assurance Analyst

Company : Cxperts

Job Type : Full Time

Iloilo City, 5000

Job Description - Quality Assurance Analyst

Key Responsibilities:

Conduct quality audits and evaluate processes and interactions
Ensure adherence to compliance, service standards, and company policies
Identify areas for improvement and provide actionable feedback
Collaborate with Operations and Training teams to enhance overall performance

Ideal Candidates:

Strong analytical and problem-solving skills
Excellent attention to detail
Effective communication and reporting abilities
Experience in QA, auditing, or compliance is a plus
Background in Healthcare or BPO is preferred

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Quality Assurance Analyst

Job Description - Quality Assurance Analyst

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