Receipt Reviewer

As a Receipt Reviewer, you will be responsible for overseeing the daily management of assigned pending sales receipt submissions. Your primary focus will be to maintain a high level of quality while ensuring a fast turnaround time of no more than 24 hours for end users. This requires balancing speed with accuracy to protect against fraudulent activity, as well as preventing backlogs of pending user submissions. Your attention to detail and commitment to consistent quality will be key to success in this role.

Goals/Objectives:

• 24 Hour Receipt Review 
• Accurate Reporting 

Duties & Responsibilities:

• Manage daily review of assigned pending sales receipt submissions
• Maintain high quality while balancing speed of review
• Protect against fraudulent activity
• Ensure short wait times of <24hrs for end users
• Prevent backlogs of pending submissions/rewards
• Daily communication to the client's Slack Channels to clarify discrepancies and uncover new insights

• Attention to detail

• Commitment to quality
• Ability to balance speed and accuracy
• Problem solving skills
• Communication Skills (written and oral)
• Navigate between multiple windows/browsers with ease, perform extensive internet research, and type 45 WPM
• Working knowledge of G-Suite and Microsoft Office products

System Requirements

• At least 15mbps main internet and at least 10mbps for backup
• A desktop or laptop that has an i5 processor with at least 8 GB RAM and an i3 processor for backup
• Note: Back-ups should still be able to function when there is a power interruption
• A webcam
• Noise-canceling USB Headset
• Quiet, Dedicated Home Office
• Smartphone

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