Position Description: Billing Specialist

Role Overview

The Billing Specialist plays a critical role in managing the end-to-end billing cycle, ensuring financial accuracy, maintaining regulatory compliance, and driving seamless communication between clients, vendors, and internal technical teams.

This remote offshore role requires a meticulous, detail-oriented accounting professional with strong financial administration fundamentals, excellent written and spoken English skills, and the ability to operate full-time aligned with US Central Standard Time (CST).

Position Snapshot

• Position Title: Billing Specialist


• Department: Finance & Accounting


• Work Schedule: Monday – Friday | 7:00 AM – 4:00 PM Central Standard Time (CST)


• Employment Type: Full-Time Remote Contractor


• Target Regions: Philippines (PH) or South Africa (SA)

Key Responsibilities

1. Billing Operations & Invoicing

• Accurately generate and issue client invoices based on services rendered and products delivered.


• Review, update, and maintain work orders with complete and precise billing details prior to invoice generation.


• Ensure proper general ledger (GL) coding and account distribution for all invoices before posting to financial systems.

2. Reconciliation & Account Accuracy

• Perform regular reconciliations of billing accounts to ensure data integrity and promptly resolve discrepancies.


• Monitor accounts receivable aging reports and issue professional follow-up notices and reminders to clients with overdue balances.


• Generate regular billing, payment, and outstanding accounts receivable reports for executive management review.

3. Stakeholder Communication & Support

• Serve as the primary point of contact for client billing inquiries, delivering clear explanations and resolving invoicing issues professionally.


• Liaise directly with vendors, field technicians, and internal teams to gather necessary job details, operational updates, or clarifications required for invoicing.

4. Compliance & Operational Support

• Ensure all invoicing and billing practices adhere strictly to relevant regulatory standards, accounting guidelines, and internal company policies.


• Execute additional billing, accounting, or administrative tasks as assigned by the Department Manager.

Qualifications & Key Competencies

• Experience: 2+ years of hands-on experience in billing, accounts receivable, or financial administration for international or US-based clients.


• Technical Skills: Proficiency with modern accounting software, ERP platforms, work order management systems, and advanced Microsoft Excel / Google Sheets.


• Accounting Literacy: Strong understanding of general ledger (GL) coding, account reconciliation, and standard billing principles.


• English Proficiency: Exceptional verbal and written English communication skills suitable for direct client and vendor interaction during US business hours.


• Attention to Detail: Meticulous organizational skills with a strong focus on accuracy, error prevention, and thorough record-keeping.


• Location & Work Setup: Based in the Philippines or South Africa with a reliable high-speed internet connection, power backup (if applicable), and a dedicated home office environment.