Account Coordinator

The opportunity

TechnologyAdvice acquired an agency called Avani Media. As an added "Agency" division of TechnologyAdvice, Avani Media specializes in digital advertising, marketing, and lead generation for B2B tech companies. Our mission is to drive revenue growth for our clients through innovative and data-driven strategies. We provide comprehensive agency services to TechnologyAdvice and its clients, working with a diverse portfolio that ranges from emerging startups to established industry leaders in the technology sector. As an integral part of TechnologyAdvice, we are committed to fostering a dynamic and inclusive work environment where every team member can thrive.

The Account Coordinator will work closely with the Client Success and Operations teams, owning the behind-the-scenes, administrative tasks while their team counterparts focus on building the client relationships. In this role, you will be expected to handle multiple tasks and projects in support of both internal teams and client accounts. This role requires someone who is efficient and detail-oriented.

Employment Level: Mid Level

Employment Type: Full Time

Location: Philippines 

Working Hours: 9pm to 6am PHT (APR-OCT) or 10pm to 7am PHT (NOV-MAR)

What you'll do

• Setting up programs in Salesforce - ensuring all details are entered correctly in our CRM.


• Update programs with changes and keep accurate records between Salesforce and internal tools (Gsuite).


• Collect and organize client deliverables (landing pages, assets, creative material) from partners and share approvals with clients.


• QA Landing Pages and submit edits before sending to the client.


• Deliver leads and reporting details to clients weekly as directed.


• Submit, track and deliver creative requests for campaign launch.


• Assist with proposals as needed by collecting and compiling quotes, templated slides, and other requested documents.


• Assist Client Success with QBR/Renewals by working with internal operations team and client to collect necessary data for reporting.


• Own recurring client report creation and/or updates to external dashboards.


• Run weekly reports and own dashboard updates for use in company standups.


• Quickly respond to all internal emails/requests.


• Conduct Lead QA as needed on client campaigns and deliverables.

Who you are

• Bachelor's degree or relevant transferable working experience


• Experience working in or with digital marketing agencies


• Familiarity with Salesforce or other CRM tools


• Excellent English communication, verbal and written.


• Excellent time management skills and the ability to multitask while upholding a high level of accuracy.


• Organized and detail oriented.


• Creative, problem-solving ability.


• Must have a working laptop/pc and internet and back-up connection.


• Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward.

**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive.  The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **

What we offer you

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.


• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.


• Remote-First Culture: Work from the comfort of your home.


• Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year.


• Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.


• Healthcare: Healthcare reimbursement to help ensure you are covered.


• De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines.


• Wellness Perks: Access the Headspace app to support your well-being.


• Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.