Accounting Transformation Manager Philippines

Key Responsibilities:

• Lead Finance Transformation discovery workshops for Accounts Receivable, Cash Collection, and Credit Management processes
  
• Develop best-in-practice approach for FT discovery and standardize the approach across GBS
  
• Provide process guidance to Operations on AR-CC topics
  
• Standardize processes, as much as possible, around internal and external best practices
  
• Define metrics to track adherence to continuous improvement targets
  
• Coordinate with other GPO teams to help enable cross-Service Line-wide transformation plan
  
• Act as controller for End-to-End processes for AR-CC
  
• Work with COEs to develop the policies necessary for AR-CC to function effectively
  
• Review KPIs defined for AR-CC and transition from transactional to analytical KPIs
  
• Assess Site-level SLA performance (not daily ops) for root cause analysis and drive cross-site remediation/enhancement
  
• Collaborate with Internal Audit to define end-to-end process risk controls, documentation, and compliance requirements
  
• Align opportunities and priorities between functional needs, sites, and country teams
  
• Lead stakeholder engagement and organizational change management for the assigned area
  
• Run a global matrixed network of regional Process Managers, Super Users, Sub-Process Owners, and Data Stewards
  
• Collaborate across COEs, Business Partnering, and GBS sites to harmonize processes, tools, and delivery metrics
  
• Modify and improve existing processes, systems, or products, managing respective client and organizational impact
  
• Build on technical expertise within the function to share and coordinate best practices across peer managers and experts
  
• Support system implementations for AR-CC processes in GBS as assigned
  

• Bachelor’s or Master’s degree in Accounting, Finance, Business Administration, or a related field
  
• 8+ years of experience in Shared Services/GBS, with specific leadership experience in AR, Cash Collection, and Credit Management transformation
  
• Strong background in process discovery, design thinking, and SOP development
  
• Demonstrated experience in KPI definition, SLA monitoring, and analytical reporting for AR-CC functions
  
• Familiarity with SAP or similar ERP systems and experience supporting finance systems implementation
  
• Strong stakeholder management and communication skills in global and matrixed environments
  
• Experience working with Internal Audit and COEs on compliance and policy alignment
  
• Expertise in organizational change management, performance improvement, and cross-functional collaboration