Accounts Coordinator

Job Brief  

The Admin Support provides critical day-to-day assistance to Account Managers, helping to coordinate client deliverables, manage reporting requirements, and maintain accuracy across internal systems. The ideal candidate is proactive, tech-savvy, and thrives in a dynamic environment, with a strong focus on detail and time management. 

Responsibilities 

Administrative Support 

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  Handle inbound phone and email enquiries professionally and efficiently. 

  
  

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  Load and validate campaign or customer data to ensure accuracy. 

  
  

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  Create and manage business groups as required by Account Managers. 

  
  

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  Manage and process merchandise orders and related client enquiries. 

  
  

Customer Service 

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  Respond to ad hoc client reporting requests. 

  
  

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  Support redemption processing and tracking. 

  
  

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  Assist with registration and reporting tasks within EventsAir. 

  
  

Campaign & Communication Support 

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  Assemble and dispatch eDMs using Mailchimp (no copywriting involved). 

  
  

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  Provide monthly reporting support including PowerPoint population. 

  
  

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  Run visa batch file processes as required. 

  
  

System Management 

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  Raise and track invoices via Odoo. 

  
  

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  Update and maintain task statuses and projects in ASANA. 

  
  

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  Confidently operate across multiple internal systems to support campaign execution. 

  
  

Requirements 

• Minimum 1–2 years in an administrative or client support role. 


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  Background in marketing support, campaign coordination, or similar is beneficial. 

  
  

Software Proficiency 

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  Mailchimp 

  
  

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  Odoo 

  
  

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  ASANA 

  
  

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  EventsAir 

  
  

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  Microsoft Office (Excel, PowerPoint, Outlook) 

  
  

Education 

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  High school diploma or equivalent required. 

  
  

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  Tertiary studies in business, marketing, or administration are advantageous. 

  
  

Personal Attributes 

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  Highly organised with strong attention to detail. 

  
  

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  Tech-savvy and quick to learn new systems. 

  
  

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  Excellent written and verbal communication skills. 

  
  

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  Reliable, efficient, and capable of managing multiple priorities. 

  
  

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  A collaborative team player with a proactive attitude. 

  
  

Time Zone: Australian Business Hours 

Applicant Location: Must be Filipinos living in the Philippines 

About Outdesk  

At Outdesk, our mission is to bridge the gap between exceptional talent in the Philippines and the dynamic business needs of our clients in Australia. We are committed to delivering bespoke recruitment and comprehensive employment solutions that foster long-term success for both our clients and staff.   

Employee Benefits  

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  Paid Leave  

  
  

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  13th Month Pay  

  
  

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  SSS  

  
  

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  Philhealth  

  
  

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  Pag-Ibig   

  
  

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  BIR  

  
  

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  HMO