Accounts Receivable Officer

Position Overview:

The Accounts Receivable team is responsible for managing customer receivables, ensuring financial records, and maintaining up-to-date, reliable accounting for all e-commerce transactions. This role covers AR management, bank reconciliations, and COGS reviews. The ideal candidate has strong analytical skills, close attention to detail and solid experience in a fast–paced e-commerce environment.

Key Responsibilities:

Monitor, record and manage daily sales transactions and collections from Shopify and other Sales channels within Cin7 and ensure all A/R transactions are correctly recorded in Xero.

Maintain updated AR ageing reports across global accounts and follow up on overdue account balances.

Issue customer invoices, statements and credit memos

Investigate order discrepancies, discounts, variances in collections/invoices or fulfilment errors.

Process and validate customer refunds and audit chargebacks and disputes.

Review, validate, and ensure that discounts are correctly applied to Sales, and submit a monthly financial impact analysis to management.

Report pre-order status and verify revenue recognition aligns with fulfilment timing.

Perform bank reconciliations to ensure accuracy and match transactions across different payment gateways.

Prepare daily, weekly, and monthly AR and Sales performance reports.

Support the Finance team during the month-end closing and on ad hoc reporting and analysis.

Qualifications & Experience:

Education: Bachelor of Science in Accountancy

3-5 years’ experience in Accounts Receivable and accounting operations, preferably for Australia.

Strong background in e-commerce, preferably Shopify and cloud base inventory management software.

Experience in Bank Reconciliations, payment gateway matching and COGS review

Knowledgeable in accruals accounting principles and the month-end accrual process.

Accounting Software (Xero, QBO)

Excel/Google Sheets (VLOOKUP, Pivot Tables, reconciliation)

Experienced in multi-currency Shopify stores

High accuracy, analytical thinking and problem solving

Proactive and process improvement mindset