AP and AR Officer - Work from Home

We are looking for an experienced AP and AR Officer to join an Australian-based sensory branding business that creates unique fragrance solutions for brands and spaces. In this role, you will manage accounts payable and receivable, reconciliations, and supplier relations, ensuring smooth financial operations. You will also work across platforms such as Xero, Hubdoc, and Salesforce while collaborating with internal teams and external partners. If you are detail-oriented and enjoy supporting a dynamic, creative industry, we’d love to hear from you.

• Perform bank and credit card reconciliations.
• Process and reconcile supplier invoices weekly, including imports from Hubdoc to Xero and raising purchase orders as required.
• Schedule and manage supplier payments, resolving any discrepancies in receipts and payments.
• Communicate with suppliers and internal staff to ensure invoices are properly verified and approved.
• Record customer payments daily and perform data entry for sales orders.
• Monitor overdue invoices, follow up with debtors, and maintain effective communication with customers.
• Reconcile customer accounts, GoCardless, and Payrix payments, identifying and rectifying discrepancies to ensure billing accuracy.
• Prepare AR reports on the 7th of every month.
• Produce draft and recurring bills for subscription contracts and submit them for Finance approval.
• Handle client communication through emails and outbound calls (e.g., receivables follow-up) and use soft phone technology.

• Bachelor’s degree in finance, accounting, or a related field
• 3+ years’ proven experience in a similar role
• Strong attention to detail and analytical skills
• Ability to communicate accurately and efficiently with internal and external stakeholders
• Good verbal and written communication skills
• Familiar with Slack, Xero, and Hubdoc software
• Ability to learn and adapt to new systems such as Salesforce, Cin7, and Shopify

Why Join Twoconnect?

We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity:

• Work from home
• Monday to Friday 7:00 AM – 4:00 PM PHT (adjustments will be made for daylight saving time)
• HMO with 1 free dependent and other medical reimbursements
• 20 annual leaves + 1 birthday leave
• Government-mandated benefits
• Work from home allowances
• Opportunities to work with leading companies in Australia and beyond
• Training programmes for career development
• Engaging company outings, team activities and wellness sessions
• Supportive, inclusive culture
• Dedicated managers focused on your growth and success

We’re not your typical BPO — we’re a Managed Service Provider (MSP) centered on people and their success. Most of our roles are work from home, on day shift, and offer the chance to work directly with leading clients in Australia, New Zealand, and now the UK as part of their team.

We offer a people-first culture where you're valued, not just counted.

To learn more about us visit our socials:

Website: https://twoconnect.com.au/

Careers: https://apply.workable.com/twoconnect-careers/

LinkedIn: https://linkedin.com/company/twoconnectau

Facebook: https://www.facebook.com/2woconnect/

Instagram: https://www.instagram.com/twoconnect_/