Appointment Setter / Outreach Specialist (Job ID: KRIDEE1F)

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Appointment Setter / Outreach Specialist
🆔 Job ID: KRIDEE1F
🏢 Industry: Asset Recovery
🌎 Location: LATAM / South Africa / Philippines
🕒 Job Status: Full-Time
⏰ Work Schedule: Monday–Friday, 9:00 AM – 6:00 PM (CST)
💰 Salary Range: $7–$9 per hour
🚀 Target Start Date: ASAP

 

ROLE OVERVIEW

About the Client

The client is an asset recovery firm specializing in helping homeowners reclaim surplus funds following mortgage or tax foreclosure events. They act as a bridge between government-held funds and the individuals legally entitled to them, operating under a commission-based success fee model.

The client is seeking a dedicated, high-energy professional to manage the end-to-end outreach process.

About the Role

We are hiring a full-time Appointment Setter / Lead Outreach Specialist to own daily outbound calling and lead outreach, along with the CRM and data work that keeps the pipeline clean and actionable.

This role combines phone-based prospecting with structured lead sourcing and CRM management. The ideal candidate is confident on the phone, comfortable handling objections, and naturally empathetic. You will work inside a customized Go High Level environment and use Google Sheets daily to source, organize, and upload leads.

Light marketing support may be available as a growth path, but the core responsibility of this role is outbound calling, appointment setting, and lead outreach.

KEY RESPONSIBILITIES

Phone Outreach & Appointment Setting

• Make daily outbound calls following a structured outreach cadence

• Qualify prospects and convert cold and warm leads into scheduled appointments

• Use a consultative, empathetic approach that prioritizes listening and trust-building

• Handle objections calmly and confidently while staying aligned with call objectives

• Maintain a professional, clear, and easy-to-understand speaking style on every call

Lead Sourcing & Pipeline Building

• Source and organize leads using predefined workflows and spreadsheets

• Apply formulas and validation checks in Google Sheets to verify lead accuracy

• Upload and manage leads in Go High Level with correct assignment and status updates

• Maintain consistent follow-up steps to ensure no qualified lead is missed

CRM & Reporting

• Maintain accurate CRM records with strong note-taking, tagging, and task management

• Track contact attempts, outcomes, and next steps consistently

• Submit an end-of-day report summarizing activity, outcomes, blockers, and next-day priorities

• Follow documented processes closely and suggest improvements when gaps are identified

Optional Growth Responsibilities (Not Required at Start)

• Schedule pre-created content to social platforms using provided assets and instructions

• Monitor basic engagement and route messages appropriately

Note: This is not a social media manager role and is not required initially.

QUALIFICATIONS & SKILLS

Must-Haves

• Proven experience in cold calling, appointment setting, or outbound sales development

• Strong emotional intelligence and ability to handle sensitive conversations with empathy

• Clear, neutral spoken English with a confident and friendly phone presence

• Experience using Go High Level or the ability to learn it quickly

• Strong Google Sheets skills, including working with formulas and structured data

• High attention to detail and strong follow-through

• Curiosity and problem-solving mindset

• Comfort working independently with daily targets and structured routines

Preferred Experience

• Real estate-related outreach, lead qualification, or investor services

• Data-heavy sourcing processes and CSV-style imports

• Experience with CRMs beyond Go High Level

• Experience working with U.S.-based customers, especially in the Southeast

PERSONALITY TRAITS THAT SUCCEED IN THIS ROLE

• Calm, patient, and empathetic communicator

• Naturally enjoys talking to people and building rapport

• Coachable and open to feedback

• Persistent without being pushy

• Organized and process-driven

TOOLS YOU WILL USE

• Go High Level CRM

• Google Sheets & Google Workspace

• Phone dialer and messaging tools (as assigned)