AR Collections Assistant

Arbour Group (a Cencora PharmaLex company) is looking for an Accounts Receivable Collections Assistant to join their client's organization, a leading vertical transportation consulting firm based in Canada. This position will primarily focus on contacting clients to encourage the timely payment of invoices, following up on past-due accounts, resolving issues affecting payment, and updating client contact information.

Main Tasks:

• Become familiar with and utilize the company's proprietary software (Governor) for invoicing, statements, and payment tracking.
• Reach out to customers via phone, email to follow up on outstanding payments and encourage prompt resolution and payment.
• Maintain accurate and detailed records of all collection activities, including contact attempts, payment arrangements, and customer interactions, within the Governor system.
• Escalate billing disputes or account-related inquiries to the Project Accounting Coordinator for resolution.

Minimum Qualifications:

• Must be a resident of the Philippines
• Able to work on a night shift, following US time zone
• Minimum of three (3) years of progressively responsible administrative experience in an office environment; experience in accounting or finance preferred.
• Proven ability to work accurately in a detail-oriented role.
• Strong work ethic with excellent time management skills.
• Self-motivated and proactive; takes initiative with a solution-focused approach.
• Able to work independently and collaboratively in a team environment.
• Highly organized, able to manage multiple priorities across departments.
• Strong attention to detail and accuracy in documentation.
• Excellent written and verbal communication skills in English.
• Strong customer service and interpersonal skills.
• Proficient in Microsoft Office Suite and comfortable with digital tools.

What's on Offer?

• Work in a company with a solid track record of performance
• Have a remote working arrangement, on top of a competitive salary offer and employment benefits
• Have the opportunity to work with a diverse team and collaborate with different industry experts and SMEs internationally

Don't miss this amazing opportunity to work with a dynamic team of professionals while developing your career in finance and accounting. Apply Now!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, sex, age, handicap or disability, marital status, sexual orientation, gender identity or expression, pregnancy or pregnancy-related condition, genetic information, veteran status, immigration or citizenship status, military obligations, status as a domestic violence victim or a victim of sexual assault or stalking, participation in discrimination complaint-related activities, or any other status protected under applicable federal, state or local law.