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AR/Collections Representative - Philippines

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Job Description - AR/Collections Representative - Philippines



Position Summary

We are seeking a detail-oriented and proactive Accounts Receivable Representative to join our finance team, with a primary focus on collections and payment follow-ups. This role is responsible for managing outstanding customer balances, initiating contact with clients regarding overdue invoices, and ensuring timely collection of payments. The ideal candidate will have strong communication skills, persistence, and a customer-service mindset to maintain positive client relationships while effectively reducing aged receivables.

Responsibilities

  • Monitor aging reports and identify delinquent accounts
  • Contact customers via phone, email, or mail to follow up on overdue payments
  • Negotiate payment arrangements and resolve billing disputes
  • Document all collection activities and maintain accurate records
  • Collaborate with the billing and sales teams to resolve account discrepancies
  • Escalate unresolved accounts to management or third-party collection agencies as needed














Required Skills & Qualifications

  • Strong communication and negotiation skills
  • Ability to handle difficult conversations with professionalism and tact
  • Familiarity with accounting software and ERP systems (e.g., SAP, Oracle, QuickBooks)
  • Proficiency in Microsoft Excel and other Office applications
  • High attention to detail and organizational skills
  • Ability to work independently and manage multiple priorities
  • Willingness to work graveyard shifts and during Philippine holidays

Education & Experience

  • Completion of an accounting-related course is a plus
  • At least 1 year of experience in accounts receivable, credit, or collections

PhysiCaL Requirements

Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties and responsibilities.
  • Must be in good health and physically capable of working graveyard shifts on a regular basis
  • Ability to remain alert and focused during extended periods of computer and phone work

Working Environment

  • 5 days on site training
  • Permanent work from home

ADditional Asks (For Posting Purposes)

Additional details as needed for job posting, to be inserted after the summary section in job posting.
(Example: Shift needs, Remote or Specific call outs)
  • Must be in Manila or nearby provinces (the final interview will be done in the office in Alabang)

United States Equal Opportunity Employment:


First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Original job AR/Collections Representative - Philippines posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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