Chronic Care Management Assistant - The Philippines

About Carda

Rehab is a pain. So much so that only 10% of qualifying Cardiac and Pulmonary patients attend, which results in complications for patients and at least $190B in costs. At Carda Health, we’ve re-imagined rehab. Our program allows patients to complete engaging, compassionate, and life-saving rehabilitation remotely.

Who are we?

We are a team of data scientists, mathematicians, repeat entrepreneurs, and clinicians. And one recovering financier. Our united belief is that technology and data, when applied ethically and compassionately, can transform individuals’ lives and fundamentally change even the most entrenched industries. Carda was founded by Harry and Andrew, two friends from Wharton who share a family history of heart disease and experience with Cardiac Rehab. We now work with some of America’s largest and top-ranked hospitals and most innovative insurers. We are fortunate to be backed by some of the best seed investors in the business who have also backed the likes of Livongo, Mammoth Biosciences, and Ro to name a few.

Who are you?

You are a meticulous professional passionate about managing and organizing medical data for Cardiopulmonary Rehab patients? You, like us, believe in the power of telehealth to expand access to life saving care and ultimately reinvent the way Americans receive healthcare. If you are passionate about doing whatever it takes to help people in need and transforming the way millions of people receive life saving care then please apply!

In this role, you will

• Ensure the privacy and accuracy of patient information in compliance with HIPAA regulations.
• Maintain medical records accurately and timely, ensuring proper organization and confidentiality.
• Respond to inquiries from healthcare providers regarding patient records and information.
• Obtain patient information from healthcare professionals and convert data into EMR systems for Chronic Care Management programs
• Help to collect, organize, and review Past Medical History and to ensure the best patient care options
• Knowledge of cardiac and pulmonary medications and the ability to do a medication reconciliation
• Generate reports and summaries from medical records for physicians and administrators as requested
• Index and cross-reference files for easy retrieval and efficient record management.
• Input patient data into the medical records system, including updates to demographics, medical history, and treatment plans.
• Assist with coding and billing processes to support accurate reimbursement and compliance.
• Provide general administrative support and assist with other tasks to maintain smooth operations in the medical office.
• Work directly with founders to innovate and improve our cutting edge digital care delivery model.

Work Skills That We Look For:

• A Bachelor's degree in Clinical Exercise Physiology / Exercise Science
• Minimum of two years of experience in a medical office setting, preferably in cardiac and pulmonary rehab.
• Proficiency with medical records systems and software.
• Excellent attention to detail and accuracy in data entry and record management.
• Knowledge of medical terminology and understanding of medical record documentation.
• Strong organizational, problem-solving, and communication skills.
• Familiarity with HIPAA regulations and commitment to patient privacy and confidentiality

Bonus Points:

• 2+ years in a similar role
• Remote work experience
• ACSM Clinical Exercise Physiologist Certification
• AACVPR CCRP certification
• Registered Health Information Technician (RHIT) or similar credential

Character Traits That We Look For:

• Enthusiastic and reliable, demonstrating a positive and professional attitude.
• Flexible and able to work effectively in a fast-paced and changing environment.
• Proactive and willing to take the initiative to improve processes and ensure the highest quality of record management.
• Good interpersonal skills, with the ability to collaborate with colleagues and healthcare providers.

Sincerely,

The Carda Health Team