Content Quality Specialist

Role: Content Quality Specialist
Location: Remote | Philippines
Schedule: 9AM-5PM Eastern Time Zone
Salary: Open to negotiation based on experience

We’re seeking a Content Quality Specialist to help ensure that all product listings, brand assets, and marketing materials meet the highest standards of accuracy, clarity, and visual consistency.

In this role, you’ll act as the final checkpoint between creative and publishing—reviewing copy, images, product data, and overall presentation before they go live on e-commerce platforms such as Amazon, Shopify, Walmart, and other marketplaces.

Your keen eye for detail, strong communication skills, and understanding of e-commerce content best practices will help ensure a high-quality, conversion-focused shopping experience for customers.

Key Responsibilities

• Review and approve product listings, images, titles, bullet points, and descriptions to ensure accuracy and compliance with brand and marketplace standards
• Check for grammar, formatting, keyword optimization, and brand tone consistency across listings and campaigns
• Audit content for completeness (SKU data, pricing, images, A+ content, videos, etc.) before publication
• Identify and flag errors, inconsistencies, or policy violations in product listings and marketing materials
• Collaborate with copywriters, designers, and catalog teams to correct and enhance content quality
• Maintain updated content quality checklists and SOPs for each platform (Amazon, Shopify, Walmart, etc.)
• Conduct periodic content audits to ensure older listings remain up-to-date and optimized
• Track and report content quality metrics (error rate, revisions, approval turnaround, etc.)
• Ensure all content aligns with SEO and conversion best practices
• Support the onboarding of new team members on content quality guidelines and standards

• 2+ years of experience in e-commerce content management, copy editing, or marketplace operations
• Strong understanding of e-commerce platforms such as Amazon Seller Central, Shopify, Walmart, or similar
• Excellent attention to detail and commitment to maintaining high-quality standards
• Strong written and verbal English communication skills
• Familiarity with keyword optimization and basic SEO principles
• Experience using content management or project tracking tools (e.g., Asana, Airtable, Trello, or similar)
• Ability to multitask and manage multiple brands or marketplaces simultaneously
• A proactive, organized, and problem-solving mindset

Preferred Experience

• Experience reviewing or managing Amazon listings, A+ content, or brand storefronts
• Background in e-commerce product data management, copywriting, or creative QA
• Understanding of digital asset standards (image resolution, aspect ratios, brand style guides)

• Remote Work: Work from anywhere—our team is global, and we value work-life balance.

• Growth Opportunities: As a key player i you’ll have the chance to shape your role and grow with us.

• Innovative Culture: Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market.

As part of our recruitment process, all candidates will be kindly asked to agree to Lago’s Confidentiality and Non-Circumvention Agreement. This ensures a respectful and professional experience for everyone involved.