Dental Receptionist & Administrative Assistant - KTommie-Dental

Job Title: Part-Time Dental Receptionist & Administrative Assistant (Virtual)

Job code: KTommie-Dental

Position type: Part-time (with opportunity to grow into full-time)

Work hours: Monday, Wednesday, Thursday, Friday: 9:00 AM – 1:00 PM EST | Tuesday: 11:00 AM – 3:00 PM EST

Work days: Monday to Friday

Salary: $5 – $6 per hour depending on experience

Workplace: Remote

Preferred Candidate Location: Philippines

About the Role

We are seeking a reliable and detail-oriented Virtual Dental Receptionist & Admin Assistant to support a growing dental practice. This role helps reduce daily operational workload, improve patient communication, and keep administrative operations running smoothly. This is a remote, part-time position with the potential to grow into full-time for the right candidate.

This is a part-time, remote position with the potential to grow into a full-time role for the right candidate.

Key Responsibilities:

As a Virtual Dental Receptionist & Admin Assistant, you will be responsible for:

• Virtual front desk and receptionist support (answering and routing calls)
• Insurance verifications and prior authorizations
• Claims processing and portal management via Vine
• Patient messaging, appointment reminders, and payment follow-ups
• Referral tracking and coordination
• Light bookkeeping assistance (as needed)

• General administrative and ad hoc tasks that do not require in-office presence
• Supporting daily operations to reduce staff workload and burnout

Tools & Systems Used:

• Eaglesoft – Practice management and training
• Vine – Payments, claims, and patient messaging
• Messaging apps / CRM tools such as Slack, Salesforce, WhatsApp, and Skype
• Internal systems for patient-related communication
  

Experience requirements

• Must have prior dental industry experience
• Experience with dental front desk, insurance verification, and claims workflows
• Familiarity with practice management systems (Eaglesoft, Vine, Mango, or similar)
• Strong English communication skills for patient-facing interactions
• High attention to detail, especially for insurance and billing tasks
• Reliable with consistent attendance (non-negotiable)
• Organized, proactive, and able to work independently
• Willingness to learn and follow established office workflows and HIPAA standards

Preferred Qualifications:

• Bookkeeping experience (a plus, but not required)
• Experience working remotely in a dental or healthcare setting

Ideal Candidate Traits:

• Able to work with minimal supervision
• Comfortable supporting a growing practice with evolving responsibilities
• Long-term mindset and interest in becoming an integrated part of the practice team
• Open to starting part-time with potential to scale to full-time

Basic requirements

• Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
• Must be available for video meetings with your camera on (when needed)

Technical requirements

• Device: Reliable laptop or desktop computer.
• Internet: High-speed connection (minimum 10 Mbps).
• Audio: Noise-canceling headset.
• Video: Webcam for virtual meetings.
• Workspace: Quiet, professional environment

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
• HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
• Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
• Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.